ACTION YES NO
SStteepp 11 
1  Depending on your operating 
system, specify the paper type 
from the Printing Preferences or 
Print dialog.
Note: Ensure that the 
settings matches the 
paper loaded in the 
tray.
Note: You can also 
change the settings on 
the printer control 
panel. Navigate to: 
Settings > Paper > 
Tray Configuration > 
Paper Size/Type.
2  Print the document.
Do vertical white lines appear on 
prints?
Go to step 2. The problem is solved.
SStteepp 22 
Ensure you are using the 
recommended paper type.
1  Load the specified paper source 
with the recommended paper
2  Print the document.
Do vertical white lines appear on 
prints?
Go to step 3. The problem is solved.
SStteepp 33 
1  Remove the color imaging kit, 
then remove the black imaging 
unit.
WWaarrnniinngg—— 
PPootteennttiiaall DDaammaaggee:: 
Do not expose the 
color imaging kit and 
black imaging unit to 
direct light for more 
than 10 minutes. 
Extended exposure to 
light may cause print 
quality problems.
Refer to Contacting Customer 
Support.
The problem is solved.
Xerox
® 
C325 Color Multifunction Printer User Guide 321
Troubleshooting