ACTION YES NO
SStteepp 11 
Determine how many colors have 
defects.
Is only one color affected?
Go to step 2. Go to step 3.
SStteepp 22 
1  Using the Maintenance Defect 
Ruler, measure the distance 
between the repeating defects 
on the affected color page.
2  Replace the supply item that 
matches the measurement on 
the affected color page.
CCoolloorr iimmaaggiinngg kkiitt oorr bbllaacckk 
iimmaaggiinngg uunniitt
•  94.5 mm (3.72 in.)
•  29.9 mm (1.18 in.)
•  23.2 mm (0.91 in.)
DDeevveellooppeerr uunniitt
•  43.6 mm (1.72 in.)
•  45.0 mm (1.77 in.)
3  Print the Print Quality Test 
Pages.
Do the defects still appear?
Take note of the distance, then 
contact your service representative 
or refer to Contacting Customer 
Support.
The problem is solved.
SStteepp 33 
1  Using the Maintenance Defect 
Ruler, measure the distance 
between the repeating defects 
on the affected color page.
2  Replace the supply item that 
matches the measurement on 
the affected color page.
TTrraannssffeerr mmoodduullee
•  37.7 mm (1.48 in.)
•  78.5 mm (3.09 in.)
•  55.0 mm (2.17 in.)
•  28.3 mm (1.11 in.)
FFuusseerr
•  79.8 mm (3.14 in.)
•  94.3 mm (3.71 in.)
Take note of the distance, then 
contact your service representative 
or refer to Contacting Customer 
Support.
The problem is solved.
Xerox
® 
C325 Color Multifunction Printer User Guide 323
Troubleshooting