ACTION YES NO
SStteepp 11
Determine how many colors have
defects.
Is only one color affected?
Go to step 2. Go to step 3.
SStteepp 22
1 Using the Maintenance Defect
Ruler, measure the distance
between the repeating defects
on the affected color page.
2 Replace the supply item that
matches the measurement on
the affected color page.
CCoolloorr iimmaaggiinngg kkiitt oorr bbllaacckk
iimmaaggiinngg uunniitt
• 94.5 mm (3.72 in.)
• 29.9 mm (1.18 in.)
• 23.2 mm (0.91 in.)
DDeevveellooppeerr uunniitt
• 43.6 mm (1.72 in.)
• 45.0 mm (1.77 in.)
3 Print the Print Quality Test
Pages.
Do the defects still appear?
Take note of the distance, then
contact your service representative
or refer to Contacting Customer
Support.
The problem is solved.
SStteepp 33
1 Using the Maintenance Defect
Ruler, measure the distance
between the repeating defects
on the affected color page.
2 Replace the supply item that
matches the measurement on
the affected color page.
TTrraannssffeerr mmoodduullee
• 37.7 mm (1.48 in.)
• 78.5 mm (3.09 in.)
• 55.0 mm (2.17 in.)
• 28.3 mm (1.11 in.)
FFuusseerr
• 79.8 mm (3.14 in.)
• 94.3 mm (3.71 in.)
Take note of the distance, then
contact your service representative
or refer to Contacting Customer
Support.
The problem is solved.
Xerox
®
C325 Color Multifunction Printer User Guide 323
Troubleshooting