Troubleshooting
ColorQube 8700/8900 Color Multifunction Printer 191
User Guide
To restart the printer using the power switch:
1. Close the printer doors.
2. Turn off the printer using the power switch on the back of the printer.
3. On the touch screen, touch Standard Power Off.
Wait 30 seconds after the printer turns off before proceeding to the next step.
If the printer does not turn off after two minutes, it is not able to complete a standard power off
sequence. Disconnect the power cord, wait 30 seconds, and reconnect it.
4. Turn on the power switch.
If restarting the printer does not resolve the problem, see the table in this chapter that best describes
the problem.
Printer Does Not Turn On
The power switch is not turned on.
The power cord is not correctly plugged into
the outlet.
Turn off the printer power switch, and plug the power cord securely
into the outlet.
Something is wrong with the outlet connected
to the printer.
Plug another electrical appliance into the outlet and see if it
operates properly.
Try a different outlet.
The printer is connected to an outlet with a
voltage or frequency that does not match the
printer specifications.
Use a power source with the specifications listed in the Electrical
Specifications on page 235.
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