Xerox Phaser 3100MFP Service Manual

Service Call Procedures
Phaser 3100 MFP 04/08 1-3
SCP 1 Service Call Actions
Procedure
WARNING
Switch off the electricity to the machine. Disconnect the power cord from the customer supply
while performing tasks that do not need electricity. Electricity can cause death or injury. Moving
parts can cause injury.
1. Take note of symptoms or error messages.
2. Ask the operator to describe or demonstrate the problem.
3. Make sure that:
• The power cord is connected to the wall outlet and to the machine.
• All cables are connected correctly.
• If necessary perform SCP 2 Cleaning
.
4. If available, check the machine service log book for any previous actions that may be relevant
to the call.
5. Review any defective print or copy samples.
6. Refer to RAP 1 Error Codes for a list of error codes and possible solutions.

Xerox Phaser 3100MFP Specifications

General

Print Technology	Laser
Copy Resolution	600 x 600 dpi
Standard Paper Capacity	250 sheets
ADF Capacity	50 sheets
Connectivity	USB 2.0
Functions	Print, Copy, Scan
Duplex Printing	Manual
Paper Capacity	250 sheets
Supported Operating Systems	Windows, Mac OS, Linux
Print Resolution	1200 x 1200 dpi
Scan Resolution	600 x 600 dpi
Copy Speed (Black)	20 cpm
Print Speed	Up to 20 ppm