Xerox WorkCentre Pro 423 - Page 59

03/02 2.3 Level 2 Troubleshooting
WorkCentre Pro 423/428 2-27 CHAPTER 2 TROUBLESHOOTING
K Code
Internal
Code
Error Description Corrective Action
K5-25 062F End of transfer job due to
specified path finding failure
in repository. Issued by P-
ESS redirector during
network transfer.
(At request for channel
abortion)
Check matching (DocumentPath
between repository M/C and Job
Template).
K5-25 0630 End of transfer job due to
repository write error.
Issued by P-ESS redirector
during network transfer. (At
request for channel abortion)
Check DocumentPath access
privilege for repository M/C.
Check access privilege for file in
DocumentPath.
K5-25 0631 End of transfer job due to full
repository. Issued by P-ESS
redirector during network
transfer. (At request for
channel abortion)
Check remaining capacity in
repository M/C disk.
K5-25 0632
Unable to secure P-ESS
transfer channel (Response
at start of job activation)
Retry after job with reserved
transfer channel.
K5-25 0633
P-ESS fault (Response at
start of job activation)
Replace P-ESS/P-ESS board.
K6-02 056F Line current can’t be
detected.
Check switchboard. Connect line
properly. Check/replace NCU.
K6-03 056D Remote terminal did not
answer after dialing.
Check remote terminal. Check
telephone number. Connect tel line
correctly. Check/replace M/F MAIN
PWB(modem) and NCU.
K6-03 0867 No response was made by
the called user. (ISDN)
Retry.
K6-04 0545 No dial tone could be
detected before dialing. DT1
can’t be detected.
Connect line properly. Change line
setting. Check/replace MAIN
(modem) and NCU.
K6-04 0546 Second dial tone couldn’t be
detected before dialing. DT2
can’t be detected.
Connect line properly. Change line
setting. Check/replace MAIN
(modem) and NCU.
K Code
Internal
Code
Error Description Corrective Action
K6-04 0547
Third dial tone couldn’t be
detected before dialing. DT3
can’t be detected.
Connect line properly. Change line
setting. Check/replace MAIN
(modem) and NCU.
K6-04 0548
Ring back tone couldn’t be
detected before dialing.
RBT can’t be detected.
Connect line properly. Change line
setting. Check/replace MAIN
(modem) and NCU.
K6-04 0573
No dial tone could be
detected before dialing.
(PBX) DT can’t be detected.
Connect line properly. Change line
setting. Check/replace MAIN
(modem) and NCU.
K6-04 0574
Ring back tone couldn’t be
detected before dialing.
(PBX)
RBT can’t be detected.
Connect line properly. Change line
setting. Check/replace MAIN
(modem) and NCU.
K6-05 054D No dial tone could be
detected during dialing ( = ).
DT1 can’t be detected. This
can occur when external line
is used by pressing 0 on
PBX.
Connect line properly. Change line
setting. Check/replace MAIN
(modem) and NCU.
K6-05 054E
Second dial tone couldn’t be
detected during dialing ( = ).
DT2 can’t be detected.
Connect line properly. Change line
setting. Check/replace MAIN
(modem) and NCU.
K6-05 054F Third dial tone couldn’t be
detected during dialing ( = ).
DT3 can’t be detected.
Connect line properly. Change line
setting. Check/replace MAIN
(modem) and NCU.
K6-05 0550
Ring back tone couldn’t be
detected during dialing ( = ).
RBT can’t be detected.
Connect line properly. Change line
setting. Check/replace MAIN
(modem) and NCU.
K6-05 0555 No dial tone could be
detected during dialing ( ==
). DT1 can’t be detected.
Connect line properly. Change line
setting. Check/replace MAIN
(modem) and NCU.
K6-05 0556
Second dial tone couldn’t be
detected during dialing ( ==
). DT2 can’t be detected.
Connect line properly. Change line
setting. Check/replace MAIN
(modem) and NCU.
K6-05 0557 Third dial tone couldn’t be
detected during dialing ( ==
). DT3 can’t be detected.
Connect line properly. Change line
setting. Check/replace MAIN
(modem) and NCU.