Xerox WorkCentre Pro 423 - Page 60

WorkCentre Pro 423/428 2-28 CHAPTER 2 TROUBLESHOOTING
03/02 2.3 Level 2 Troubleshooting
K Code
Internal
Code
Error Description Corrective Action
K6-05 0558 Ring back tone couldn’t be
detected during dialing ( ==
). RBT can’t be detected.
Connect line properly. Change line
setting. Check/replace MAIN
(modem) and NCU.
K6-05 055D No dial tone could be
detected during dialing ( ===
). DT1 can’t be detected.
Connect line properly. Change line
setting. Check/replace MAIN
(modem) and NCU.
K6-05 055E Second dial tone couldn’t be
detected during dialing ( ===
). DT2 can’t be detected.
Connect line properly. Change line
setting. Check/replace MAIN
(modem) and NCU.
K6-05 055F Third dial tone couldn’t be
detected during dialing ( ===
). DT3 can’t be detected.
Connect line properly. Change line
setting. Check/replace MAIN
(modem) and NCU.
K6-05 0560 Ring back tone couldn’t be
detected during dialing ( ===
). RBT can’t be detected.
Connect line properly. Change line
setting. Check/replace MAIN
(modem) and NCU.
K6-06 0565 No dial tone could be
detected after dialing. DT1
can’t be detected.
Connect line properly. Change line
setting. Check/replace MAIN
(modem) and NCU.
K6-06 0566 Second dial tone couldn’t be
detected after dialing. DT2
can’t be detected.
Connect line properly. Change line
setting. Check/replace MAIN
(modem) and NCU.
K6-06 0567 Third dial tone couldn’t be
detected after dialing. DT3
can’t be detected.
Connect line properly. Change line
setting. Check/replace MAIN
(modem) and NCU.
K6-06 0568 Ring back tone couldn’t be
detected after dialing. RBT
can’t be detected.
Connect line properly. Change line
setting. Check/replace MAIN
(modem) and NCU.
K6-06 0577 No dial tone could be
detected after dialing. (PBX)
DT can’t be detected.
Connect line properly. Change line
setting. Check/replace MAIN
(modem) and NCU.
K6-06 0578 Ring back tone couldn’t be
detected after dialing. (PBX)
RBT can’t be detected.
Connect line properly. Change line
setting. Check/replace MAIN
(modem) and NCU.
K6-07 027A Abortion of transfer job for
immediate host transmission
due to no response from
remote terminal
Check busy state or remote
terminal’s number. Check
switchboard. Connect line
correctly. Check line settings.
K Code
Internal
Code
Error Description Corrective Action
K6-07 0519
Busy tone detected after
transition to protocol phase
in origination by fast protocol
2.
Line is busy. Try again.
K6-07 0549 Busy tone was detected
before dialing. BT1 detected.
Check switchboard. Connect line
properly. Change line setting.
Check/replace MAIN (modem) and
NCU.
K6-07 054A Busy tone was detected
before dialing. BT2 detected.
Check switchboard. Connect line
properly. Change line setting.
Check/replace MAIN (modem) and
NCU.
K6-07 054B Congestion tone was
detected before dialing.
Switchboard is busy. CT1
detected.
Check switchboard. Connect line
properly. Change line setting.
Check/replace MAIN (modem) and
NCU.
K6-07 054C Congestion tone was
detected before dialing. CT2
detected.
Check switchboard. Connect line
properly. Change line setting.
Check/replace MAIN (modem) and
NCU.
K6-07 0551
Busy tone was detected
during dialing ( = ).
BT1 detected.
Check switchboard. Connect line
properly. Change line setting.
Check/replace MAIN (modem) and
NCU.
K6-07 0552
Busy tone was detected
during dialing ( = ).
BT2 detected.
Check switchboard. Connect line
properly. Change line setting.
Check/replace MAIN (modem) and
NCU.
K6-07 0553 Congestion tone was
detected during dialing ( = ) .
CT1 detected.
Check switchboard. Connect line
properly. Change line setting.
Check/replace MAIN (modem) and
NCU.
K6-07 0554 Congestion tone was
detected during dialing ( = ) .
CT2 detected.
Check switchboard. Connect line
properly. Change line setting.
Check/replace MAIN (modem) and
NCU.
K6-07 0559 Busy tone was detected
during dialing ( == ) .
BT1 detected.
Check switchboard. Connect line
properly. Change line setting.
Check/replace MAIN (modem) and
NCU.