03/02 2.3 Level 2 Troubleshooting
WorkCentre Pro 423/428 2-29 CHAPTER 2 TROUBLESHOOTING
K Code
Internal
Code
Error Description Corrective Action
K6-07 055A
Busy tone was detected
during dialing ( == ) .
BT2 detected.
Check switchboard. Connect line
properly. Change line setting.
Check/replace MAIN (modem) and
NCU.
K6-07 055B Congestion tone was
detected during dialing ( ==
). CT1 detected.
Check switchboard. Connect line
properly. Change line setting.
Check/replace MAIN (modem) and
NCU.
K6-07 055C Congestion tone was
detected during dialing ( ==
). CT2 detected.
Check switchboard. Connect line
properly. Change line setting.
Check/replace MAIN (modem) and
NCU.
K6-07 0561 Busy tone was detected
during dialing ( === ).
BT1 detected.
Check switchboard. Connect line
properly. Change line setting.
Check/replace MAIN (modem) and
NCU.
K6-07 0562 Busy tone was detected
during dialing ( === ).
BT2 detected.
Check switchboard. Connect line
properly. Change line setting.
Check/replace MAIN (modem) and
NCU.
K6-07 0563
Congestion tone was
detected during dialing ( ===
).
CT1 detected.
Check switchboard. Connect line
properly. Change line setting.
Check/replace MAIN (modem) and
NCU.
K6-07 0564
Congestion tone was
detected during dialing ( ===
).
CT2 detected.
Check switchboard. Connect line
properly. Change line setting.
Check/replace MAIN (modem) and
NCU.
K6-07 0569 Busy tone was detected after
dialing.
BT1 detected.
Check switchboard. Connect line
properly. Change line setting.
Check/replace MAIN (modem) and
NCU.
K6-07 056A Busy tone was detected after
dialing.
BT2 detected.
Check switchboard. Connect line
properly. Change line setting.
Check/replace MAIN (modem) and
NCU.
K Code
Internal
Code
Error Description Corrective Action
K6-07 056B Congestion tone was
detected after dialing.
CT1 detected.
Check switchboard. Connect line
properly. Change line setting.
Check/replace MAIN (modem) and
NCU.
K6-07 056C
Congestion tone was
detected after dialing.
CT2 detected.
Check switchboard. Connect line
properly. Change line setting.
Check/replace MAIN (modem) and
NCU.
K6-07 0575 Busy tone was detected
before dialing. ( PBX )
BT detected.
Connect line properly. Change line
setting. Check/replace MAIN
(modem) and NCU.
K6-07 0576 Congestion tone was
detected before dialing.
(PBX) CT detected.
Connect line properly. Change line
setting. Check/replace MAIN
(modem) and NCU.
K6-07 0579 Busy tone was detected after
dialing. (PBX)
BT detected.
Connect line properly. Change line
setting. Check/replace MAIN
(modem) and NCU.
K6-07 057A Congestion tone was
detected after dialing. (PBX)
CT detected.
Connect line properly. Change line
setting. Check/replace MAIN
(modem) and NCU.
K6-07 057C BT (Busy Tone) was
detected during calling an
answer telephone (of not-
built-in type). Remote
terminal released the line.
Check remote terminal. Change
line setting. Check/replace MAIN
(modem) and NCU.
K6-07 057E Dial tone was detected after
detection of RBT (Ring back
tone) after dialing. DT1
detected.
Connect line properly. Change line
setting. Check/replace MAIN
(modem) and NCU.
K6-07 057F
Dial tone was detected after
detection of RBT (Ring back
tone) after dialing. DT2
detected.
Connect line properly. Change line
setting. Check/replace MAIN
(modem) and NCU.
K6-07 0580 Dial tone was detected after
detection of RBT (Ring back
tone) after dialing. DT3
detected.
Connect line properly. Change line
setting. Check/replace MAIN
(modem) and NCU.