Xerox WorkCentre Pro 423 - Page 62

WorkCentre Pro 423/428 2-30 CHAPTER 2 TROUBLESHOOTING
03/02 2.3 Level 2 Troubleshooting
K Code
Internal
Code
Error Description Corrective Action
K6-07 0581 Ring back tone was detected
after detection of RBT (Ring
back tone) after dialing. RBT
detected.
Connect line properly. Change line
setting. Check/replace MAIN
(modem) and NCU.
K6-07 0582
Busy tone was detected after
detection of RBT (Ring back
tone) after dialing. BT1
detected.
Connect line properly. Change line
setting. Check/replace MAIN
(modem) and NCU.
K6-07 0583 Busy tone was detected after
detection of RBT (Ring back
tone) after dialing. BT2
detected.
Connect line properly. Change line
setting. Check/replace MAIN
(modem) and NCU.
K6-07 0584
Congestion tone was
detected after detection of
RBT (Ring back tone) after
dialing. CT1 detected.
Connect line properly. Change line
setting. Check/replace MAIN
(modem) and NCU.
K6-07 0585
Congestion tone was
detected after detection of
RBT (Ring back tone) after
dialing. CT2 detected.
Connect line properly. Change line
setting. Check/replace MAIN
(modem) and NCU.
K6-07 0586 Dial tone was detected after
detection of RBT (Ring back
tone) after dialing. ( PBX )
DT detected.
Connect line properly. Change line
setting. Check/replace MAIN
(modem) and NCU.
K6-07 0587 Ring back tone was detected
after detection of RBT (Ring
back tone) after dialing. (
PBX ) RBT detected.
Connect line properly. Change line
setting. Check/replace MAIN
(modem) and NCU.
K6-07 0588 Busy tone was detected after
detection of RBT (Ring back
tone) after dialing. ( PBX )
BT detected.
Connect line properly. Change line
setting. Check/replace MAIN
(modem) and NCU.
K6-07 0589 Congestion tone was
detected after detection of
RBT (Ring back tone) after
dialing. (PBX)
CT1 detected.
Connect line properly. Change line
setting. Check/replace MAIN
(modem) and NCU.
K Code
Internal
Code
Error Description Corrective Action
K6-07 0863 Channel
unacceptable(ISDN)
Retry.
K6-07 0866 Called user busy (ISDN) Retry.
K6-07 0868 No response from called
user (ISDN)
Retry.
K6-07 0870 Normal, unspecified. (ISDN) Retry.
K6-07 0871 No available channel or line
(ISDN)
Retry.
K6-07 0876 Requested line/channel not
available. (ISDN)
Retry.
K6-07 0877
Other resource-unavailable
class (ISDN)
Retry.
K6-07 0873 Temporary failure (ISDN) Retry.
K6-08 056E Hook-off detected by auto
dial function
Operational error. Retry.
Check/replace HANDSET and
NCU.
K7-00 022E Password check error.
Mailbox number error. No
reserved document for
polling.
Enter correct password.
Enter valid mailbox number.
Reserve polling document.
K7-01 0221 Remote terminal unable to
send.
Check the remote terminal/line.
M/F Check/replace MAIN PWB.
K7-03 0062 Illegal dial data Re-enter dial again. Check/replace
M/F MAIN PWB and MMB.
K7-03 0222 Remote terminal unable to
receive.
Check the remote terminal.
K7-03 0228 Remote terminal lacks relay
broadcast ability, also when
E-mail destination or F-code
registration destination (only
if prohibition is enabled in
FCODE_RELAY_PROHIBIT
system data) or non-
registered destination is
specified
Check the remote terminal.
K7-03 0229 Remote terminal lacks
remote sort copy ability
Check the remote terminal.