WorkCentre Pro 423/428 2-32 CHAPTER 2 TROUBLESHOOTING
03/02 2.3 Level 2 Troubleshooting
K Code
Internal
Code
Error Description Corrective Action
K9-01 0874 Switchboard congestion
(ISDN)
Retry.
2.3.1.6 D Code List
D Code Internal
Code
Error Description Corrective Action
D1-35 3106
M/F MAIN PWB parts are
not good (especially when
limited to G3M0)
G3M0_ERROR
Replace M/F MAIN PWB.
D1-36 3107 G3M1 parts are not good.
G3M1_ERROR
Replace G3M1 board.
D1-37 3108
G3M2 parts are not good.
G3M2_ERROR
Replace G3M2.
D1-40 3100 M/F MAIN PWB parts are
not good.
PWBA_M/F MAIN ERROR
Replace M/F MAIN PWB.
D1-41 3101
MMB parts are not good.
MMB_ERROR
Replace MMB board.
D1-42 3102 OM parts are not good.
OM_ERROR
Replace OPTION MEMORY board.
D1-43 3103
OPTION MOTHER board
part are not good.
OPMOT_ERROR
Replace OPTION MOTHER board.
D1-44 3104 M/F MAIN PWB parts are
not good. (especially when
limited to BP-F)
VCEM0_ERROR
Replace M/F MAIN PWB.
D1-46 310C
OAM parts are not good.
OAM_ERROR
Replace OAM board.
D1-47 310D PANEL parts are not good.
PANEL_ERROR
Replace CONTROL PANEL.
D1-48 310E
Hard Disk related parts are
not good. (HD_ERROR)
Replace HDIF board or HDD.
D1-76 3109 G4M0 parts are not good.
G4M0_ERROR
Replace G4M0 board.
D1-77 310A
G4M1 parts are not good.
G4M1_ERROR
Replace G4M1 board.
D1-86 310B ICM parts are not good.
ICM_ERROR
Replace G4/ICM board.
D2-20 3120
Unsuccessful in G3M0&ICM
Loop Test
G3M0_ICM_LOOP_ERROR
Check/replace M/F MAIN PWB,
G4/ICM, and OPTION MOTHER
board. Check connections.