03/02 2.3 Level 2 Troubleshooting
WorkCentre Pro 423/428 2-47 CHAPTER 2 TROUBLESHOOTING
X Code
Internal
Code
Error Description Corrective Action
X0-27 03F4 File name Read Error Check/replace M/F MAIN PWB and
MMB.
X0-27 03F5 File name Write Error Check/replace M/F MAIN PWB and
MMB.
X0-27 03F6 File name Compare Error Check/replace M/F MAIN PWB and
MMB.
X0-27 03F7 File name Delete Error Check/replace M/F MAIN PWB and
MMB.
X0-27 03F8 Comment (File Info.) Read Error
Check/replace M/F MAIN PWB and
MMB.
X0-27 03F9 Comment (File Info.) Write Error
Check/replace M/F MAIN PWB and
MMB.
X0-27 03FA Comment (File Info.) Compare
Error
Check/replace M/F MAIN PWB and
MMB.
X0-27 03FB Comment (File Info.) Delete Error Check/replace M/F MAIN PWB and
MMB.
X0-27 03FC File String Area Check: NG Check/replace M/F MAIN PWB and
MMB.
X0-27 03FF File Device Call Command: NG Check/replace M/F MAIN PWB and
MMB.
X0-27 0406 Page Management Info. Read
Failure (Real time receive)
Check/replace M/F MAIN PWB and
MMB.
X0-27 0407 Page Management Info. Write
Failure (Real time receive)
Check/replace M/F MAIN PWB and
MMB.
X0-27 0440 Vcep Write Post-processing
Failure
Check/replace M/F MAIN PWB and
MMB.
X0-27 0441 Header Print Area Write Failure Check/replace M/F MAIN PWB and
MMB.
X0-27 0442 Header Print Area Read Failure Check/replace M/F MAIN PWB and
MMB.
X0-27 0443 Data Write Processing: NG Check/replace M/F MAIN PWB and
MMB.
X0-27 0444 Data Read Processing: NG Check/replace M/F MAIN PWB and
MMB.
X0-27 0445 Data Seek Failure
X Code
Internal
Code
Error Description Corrective Action
X0-27 0446 File Data Area Overwrite Failure
X0-27 0447 Data Point Acquisition Failure
X0-27 0448 Page/Block Management Area
Data Error Load-processing
Failure
X0-29 0200 DC response timed out with
stored job.
ERR_STORE_DCTOUT
X0-29 0201 Stored job received Illegal Code
by DC message.
ERR_STORE_NGCODE
X0-29 0202 Stored job received Illegal
parameter by DC message.
ERR_STORE_NGPARAM
X0-29 0203 Stored job detected illegal
sequence with DC.
ERR_STORE_NGSEQ
X0-29 0204 Stored job received NG from
DCIF Handler.
ERR_STORE_DCIF
X0-29 0211
DC message Read Failure
ERR_CP_DCREAD_NG
Check M/F MAIN PWB and
MCU/SW PWB for connections.
Replace M/F MAIN PWB or
MCU/SW PWB.
X0-29 0212 Wront DC Message
ERR_CP_DCMSG_ILLEGAL
Check M/F MAIN PWB and
MCU/SW PWB for connections.
Replace M/F MAIN PWB or
MCU/SW PWB.
X0-29 0213 Wront DC Parameter
ERR_CP_DCPRM_ILLEGAL
Check M/F MAIN PWB and
MCU/SW PWB for connections.
Replace M/F MAIN PWB or
MCU/SW PWB.
X0-29 0214 Wrong DC Sequence
ERR_CP_DCSEQ_ILLEGAL
Check M/F MAIN PWB and
MCU/SW PWB for connections.
Replace M/F MAIN PWB or
MCU/SW PWB.