Xerox WorkCentre Pro 423 - Page 80

WorkCentre Pro 423/428 2-48 CHAPTER 2 TROUBLESHOOTING
03/02 2.3 Level 2 Troubleshooting
X Code
Internal
Code
Error Description Corrective Action
X0-29 0216
DC-MF I/F Failure(DC-SYS
communication disabled)
ERR_CP_DCIF_NG
Check M/F MAIN PWB and
MCU/SW PWB for connections.
Replace M/F MAIN PWB or
MCU/SW PWB.
X0-29 022C Job Error. Wrong Communication
Option Parameter
Check/replace M/F MAIN PWB,
AM, MMB, Mother Board, G4M,
G4/ICM, and NCU.
X0-29 022D Job Error. Wrong Communication
Data Parameter
Check/replace M/F MAIN PWB,
AM, MMB, Mother Board, G4M,
G4/ICM, and NCU.
X0-29 0230 Job Error. Tel Job attempted to
open the line, but in vain.
Check/replace M/F MAIN PWB,
AM, MMB, Mother Board, and
HANDSET.
X0-29 0231 Job Error. Tel Job attempted to
connect the line, but in vain.
Check/replace M/F MAIN PWB,
AM, MMB, Mother Board, and
HANDSET.
X0-29 0232
Job Error. Tel Job attempted to
open Handset, but in vain.
Check/replace M/F MAIN PWB,
AM, MMB, Mother Board, and
HANDSET.
X0-29 0233 Job Error. Tel Job attempted to
transmit dial to the line, but in
vain.
Check/replace M/F MAIN PWB,
AM, MMB, Mother Board, and
HANDSET.
X0-29 0240
Report Job failed to produce
report files, log files, etc.
Check/replace M/F MAIN PWB,
MMB, and AM.
X0-29 0241
Report Job failed to open or close
report files.
Check/replace M/F MAIN PWB,
MMB, and AM.
X0-29 0260 ppb that manages Job can’t be
read.
Check/replace M/F MAIN PWB,
MMB, and AM.
X0-29 0261 ppb that manages Job can’t be
released.
Check/replace M/F MAIN PWB,
MMB, and AM.
X0-29 0280 DC I/F Failure ERR_PR_DCIF_NG Check M/F MAIN PWB and
MCU/SW PWB for connections.
Replace M/F MAIN PWB or
MCU/SW PWB.
X0-29 0281 ERR_PR_DCREAD_NG
Parameters that don’t exist were
attempted to read (from DC).
X Code
Internal
Code
Error Description Corrective Action
X0-29 0282 ERR_PR_DCPRM_ILLEGAL
DC message included invalid
parameters.
X0-29 0287 ERR_PR_NO_PAPER
No Paper is supplied or Tray is
not installed at Receive
Print/Report Print. (proxy
document)
Supply paper or install the tray.
X0-29 0291
Job Error: Comm. Module lock
failure in Diag Job.
Retry. Check M/F MAIN PWB and
communication module.
X0-29 0294
Comm. Module time out in Diag
Job (except in Self Diag).
Retry. Check M/F MAIN PWB and
communication module.
X0-29 0295 Failed to lock OA module
(ERR_DJ_OA_LOCK_UNABLE)
Check OAM board connection.
Replace OAM board.
X0-29 0296 ERR_DJ_DCIF
DC-MF I/F Failure (Data
transmission to DC-SYS Failure)
Check M/F MAIN PWB and
MCU/SW PWB for connections.
Replace M/F MAIN PWB or
MCU/SW PWB.
X0-29 0297 ERR_DJ_DC_EVENTDC-SYS
Event Failure (Undefined Event
/Time out/Illegal parameter)
Check M/F MAIN PWB and
MCU/SW PWB for connections.
Replace M/F MAIN PWB or
MCU/SW PWB.
X0-29 0298
ERR_DJ_PWBA_NOT_EXIST
MF-SYS related boards to be
diagnosed were not installed.
Re-enter. Check PWBA to be
diagnosed for installation status.
X0-29 0299 Unsuccessful communication
between DC-MF
(ERR_DJ_DCSYS_NOT_EXIST)
Check M/F MAIN PWB and
MCU/SW PWB for connections.
Replace M/F MAIN PWB or
MCU/SW PWB.
X0-29 02E0 DC-MF I/F Failure
(ERR_PT_DCIF_NG)
Check M/F MAIN PWB and
MCU/SW PWB for connections.
Replace M/F MAIN PWB or
MCU/SW PWB.
X0-29 02E1 DC Message Read Error
(ERR_PT_DCREAD_NG)
Check M/F MAIN PWB and
MCU/SW PWB for connections.
Replace M/F MAIN PWB or
MCU/SW PWB.