03/02 2.3 Level 2 Troubleshooting
WorkCentre Pro 423/428 2-51 CHAPTER 2 TROUBLESHOOTING
X Code
Internal
Code
Error Description Corrective Action
X2-60 0225 At ECM transmission, EOR-Q
was transmitted.
Check the remote terminal/line.
Check/replace M/F MAIN PWB.
X2-60 052E EOR-Q transmission
Retry. Check the line. Replace
MAIN (Modem).
X2-61 0226 At ECM receive, EOR-Q was
received.
Check the remote terminal/line.
Check/replace M/F MAIN PWB.
X2-61 0530 EOR receive
Retry. Check the remote terminal/
line. Replace MAIN (Modem).
X2-62 052F In ECM, Illegal Frame was
received.
Retry. Check the remote terminal/
line. Replace MAIN (Modem).
X2-63 0531 CTC / EOR re-send over
Retry. Check the remote terminal/
line. Replace MAIN (Modem).
X2-65 0534 In ECM, timeout between frames Retry. Check the remote terminal/
line.
X2-66 053C PIN receive (EOR exclusive) Check the remote terminal/line.
X2-67 053A The bust status of the receive
terminal wasn’t cleared within spec.
time.
Retry. Check the remote terminal/
line.
X2-70 057B DTMF I/F time out. The proper
operation wasn’t executed within
spec. time.
Operate properly. Check/replace
MAIN (Modem) and NCU.
X2-71 0251 Communication was stopped
because Invalid Procedure signal
had been received.
Confirm to the remote terminal.
Check the line.
X2-72 0252 Communication was stopped
because Command Reject signal
had been received.
Confirm to the remote terminal.
Check the line.
X2-73 0250 Communication was stopped by
output of Command Reject
signal.
Confirm to the remote terminal.
Check the line.
X2-75 051D V.8 error Check the remote terminal/line.
X2-75 053E HDLC frame send error Retry. Replace MAIN (Modem).
X3-00 0919 (G4): Data link can’t be set up.
Check the remote terminal/line.
Check/replace G4M PWB.
X Code
Internal
Code
Error Description Corrective Action
X3-00 091A (G4): Frame requiring response was
transmitted N2 times, but no response
was made.
Check the remote terminal/line.
Check/replace G4M PWB.
X3-00 091B (G4): Flag can’t be received for 4
or more sec.
Check the remote terminal/line.
Check/replace G4M PWB.
X3-10 0930
(G4): A Disconnection Request
packet was received from the
remote terminal.
Check the remote terminal.
X3-11 0932 (G4): At P-P connection, Facility
Error was received.
Check the remote terminal.
X3-12 0931 (G4): At P-P connection, Remote
Busy was received.
Check the remote terminal.
X3-12 0933 (G4): At P-P connection, Remote
Error was made.
Check the remote terminal.
X3-12 0934 (G4): Data link failure
Check the remote terminal/line.
Check/replace G4M PWB.
X3-12 0935 (G4): Network failure Check the remote terminal.
X3-12 0936
(G4): An unexpected restart
packet was received.
Check the remote terminal.
X3-12 0937
(G4): Data link connection is
impossible.
Check the line. Check/replace
G4M PWB.
X3-12 0938 (G4): Other network errors Check the remote terminal/line.
Check/replace G4M PWB.
X3-12 0939 (G4): Network-used timer time
out
Check the remote terminal/line.
Check/replace G4M PWB.
X3-20 0948
(G4): Transport-used timer time
out
Check/replace G4M PWB.
X3-20 0949 (G4): TPDU Size Error
Check the remote terminal/line.
Check/replace G4M PWB.
X3-20 094A (G4): T0.1 timeout error Check the remote terminal/line.
Check/replace G4M PWB.
X3-20 094B (G4): TPDU reception error Check the remote terminal/line.
Check/replace G4M PWB.
X3-20 094C (G4)T.X1 timeout error Check the remote terminal/line.
Check/replace G4M PWB.