Xerox WorkCentre Pro 423 - Configuring Printer Drivers

WorkCentre Pro 423/428 2-52 CHAPTER 2 TROUBLESHOOTING
03/02 2.3 Level 2 Troubleshooting
X Code
Internal
Code
Error Description Corrective Action
X3-30 0960
(G4): In session, an error with
Date info. was found.
Check the remote terminal.
X3-30 0961
(G4): In session, an error with
Document reference info. was
found.
Check the remote terminal.
X3-30 0962
(G4): In session, an error with
Check Point reference info. was
found.
Check the remote terminal.
X3-30 0963
(G4): In session, an error with
Session Service Function was
found.
Check the remote terminal.
X3-30 0964
(G4): In session, an error is
present with instruction of Relay
boradcast, etc.
Check/replace M/F MAIN PWB and
G4M PWB.
X3-30 0965
(G4): Session received an illegal
event.
Check/replace M/F MAIN PWB and
G4M PWB.
X3-30 0966 (G4): Session received an invalid
data unit.
Check the remote terminal.
X3-30 0967 (G4): Session found lack of
indispensable parameters.
Check the remote terminal.
X3-30 0969 (G4): An error is present with
Session Complete Parameter.
Check the remote terminal.
Check/replace M/F MAIN PWB and
G4M PWB.
X3-35 0978 (G4): Presentation received an
illegal event.
Check/replace G4M PWB.
X3-35 0979 (G4): Wrong Format was found
with Presentation.
Check the remote terminal.
Check/replace M/F MAIN PWB and
G4M PWB.
X3-35 097A (G4): The received presentation
descriptor has no description of
G4FAX or FDA.
Check the remote terminal.
X3-35 097B (G4): Mismatched size was
instructed to be received.
Check the remote terminal.
X3-35 097C
(G4): Mismatched compress
mode was instructed to be
received.
Check the remote terminal.
X3-35 097D
(G4): Mismatched density was
instructed to be received.
Check the remote terminal.
X Code
Internal
Code
Error Description Corrective Action
X3-35 097E
(G4): Mismatched encoding was
instructed to be received.
Check the remote terminal.
X3-35 097F
(G4): Mismatched slow scan
option was instructed to be
received.
Check the remote terminal.
X3-35 0980
(G4): Activity suspension was
received from session. (CDR)
Check the remote terminal.
X3-35 0981 (G4): Activity discard was
received from session. (CDD)
Check the remote terminal.
X3-35 0982 (G4): Connection error was
received from session. (RSSN)
Check the remote terminal.
X3-40 0990 (G4): When G4 main is
disconnected, data link release
can’t be recognized.
Check the line. Check/replace
G4M PWB.
X3-60 0801 Layer 1 is not ready to work. Check the line. Check/replace
G4/ICM PWB.
X3-61 0820 DISC command received in
multiframe setup and timer
recovery state. Correnpondant to
Toki ERR_DISC ( 0820 )
Check network and line.
Check/replace G4/ICM PWB.
X3-61 0821 DM (F=1) is received while
waiting for link connection, re-
connection.Correnpondant to
Toki EM_DATA_LINK ( 88C5 )
Check network and line.
Check/replace G4/ICM PWB.
X3-61 0822 Failed to connect link. N.200
T.200 time out occurred while
waiting for link connection, re-
connection. Correspondant to
Toki EM_DATA_LINK ( 88C5 )
Check network and line.
Check/replace G4/ICM PWB.
X3-61 0846
Received link disconnection
primitive.
Check the line. Check/replace
G4/ICM PWB.
X3-61 0847 T.309 time out (Link reset error)
Check the line. Check/replace
G4/ICM PWB.
X3-62 0802
Essential parameters (called
number, high-order layer
matching, and ICM port
specification) not in call request
command
Check/replace M/F MAIN PWB and
G4/ICM.