Xerox WorkCentre Pro 423 - Page 85

03/02 2.3 Level 2 Troubleshooting
WorkCentre Pro 423/428 2-53 CHAPTER 2 TROUBLESHOOTING
X Code
Internal
Code
Error Description Corrective Action
X3-62 0803
High-order layer matching of call
request command not provided
for this service (Other than TEL
and G2/G3/G4)
Check/replace M/F MAIN PWB and
G4/ICM.
X3-62 0806 Not used (No error is registered
at call control. Call reject)
Check/replace M/F MAIN PWB and
G4/ICM.
X3-62 0894 Not defined (Special audible tone
sent)
Check network and line.
X3-62 0895 Udefined. (Trunk prefix dialing
error)
Check network and line.
X3-62 0896 Udefined. (Preemption) Check network and line.
X3-62 0897 Udefined. (Line reservation for
reusing preemption line)
Check network and line.
X3-62 0898 Udefined. (Subscriber not present) Check network and line.
X3-62 0899 Udefined. (Fixed-frame mode
connection service stopped)
Check network and line.
X3-62 089A
Udefined. (Fixed-frame mode
connection not available)
Check network and line.
X3-62 089B Udefined. (Priority call blocked) Check network and line.
X3-62 089C Udefined. (CUG internal call
prohibited)
Check network and line.
X3-62 089D Udefined. ( CUG internal
termination prohibited)
Check network and line.
X3-62 089E Udefined. (Mismatch of contract
class with origination access
information)
Check network and line.
X3-62 089F Udefined. (Non-CUG user) Check network and line.
X3-62 08A0 Udefined. (Non-registered CUG) Check network and line.
X3-62 08A1 Udefined. (Passage of parameter
not defined or provided)
Check network and line.
X3-62 08A2 Udefined. (Discard of message
with unrecognizable parameter)
Check network and line.
X3-63 0840 T.313 time out (Reception of
response-confirm message: time
out.)
Check the line. Check/replace
G4/ICM PWB.
X3-64 0841 Not used (Reception of Restart-
confirm message: time out)
Check the line. Check/replace
G4/ICM PWB.
X Code
Internal
Code
Error Description Corrective Action
X3-65 0842
Not used (Suspend
acknowledgement message
reception timeout)
Check the line. Check/replace
G4/ICM PWB.
X3-65 084A
T.301 time out (Reception of
response message: time out.)
Check the line. Check/replace
G4/ICM PWB.
X3-65 084B
T.310 time out (Reception of
calling/response message: time
out)
Check the line. Check/replace
G4/ICM PWB.
X3-66 0843
T.330 time out (Reception of
response message: time out.)
Check the line. Check/replace
G4/ICM PWB.
X3-67 0844 T.303 time out (Call setup
message reception timeout)
Check the line. Check/replace
G4/ICM PWB.
X3-68 0845 T.305 time out (Release
message reception timeout)
Check the line. Check/replace
G4/ICM PWB.
X3-68 0849 T.308 time out (Reception of
release completion message:
time out.)
Check the line. Check/replace
G4/ICM PWB.
X3-69 0882 Invalid Call No. used. (ISDN) Retry.
X3-69 0883 Invalid Channel No. used. (ISDN) Retry.
X3-69 088A Other invalid messages (ISDN) Retry.
X3-70 088B Lack of indispensable info.
elements (ISDN)
System data check.
Check/replace G4/ICM PWB.
X3-70 088C Message type undefined or
unprovided. (ISDN)
System data check.
Check/replace G4/ICM PWB.
X3-70 088D
Mismatch of call status and
message, or message type
undefined or unprovided. (ISDN)
System data check.
Check/replace G4/ICM PWB.
X3-70 088E Info. elements undefined (ISDN) System data check.
Check/replace G4/ICM PWB.
X3-70 088F Invalid contents of Info. elements
(ISDN)
System data check.
Check/replace G4/ICM PWB.
X3-70 0890 Mismatch of call status and
message (ISDN)
System data check.
Check/replace G4/ICM PWB.
X3-70 0891 Recover due to expired timer
(ISDN)
System data check.
Check/replace G4/ICM PWB.