Maintenance and Troubleshooting 8 - 7
The TC70x/TC75x
does not decode with
reading bar code.
Scanning application is
not loaded.
Load a scanning application on the TC70x/TC75x or enable
DataWedge. See the system administrator.
Unreadable bar code. Ensure the symbol is not defaced.
Distance between exit
window and bar code is
incorrect.
Place the TC75x within proper scanning range.
TC70x/TC75x is not
programmed for the bar
code.
Program the TC70x/TC75x to accept the type of bar code
being scanned. Refer to the EMDK or DataWedge
application.
TC70x/TC75x is not
programmed to generate
a beep.
If the TC70x/TC75x does not beep on a good decode, set
the application to generate a beep on good decode.
Battery is low. If the scanner stops emitting a laser beam upon a trigger
press, check the battery level. When the battery is low, the
scanner shuts off before the TC70x/TC75x low battery
condition notification. Note: If the scanner is still not reading
symbols, contact the distributor or the Global Customer
Support Center.
TC70x/TC75x cannot
find any Bluetooth
devices nearby.
Too far from other
Bluetooth devices.
Move closer to the other Bluetooth device(s), within a range
of 10 meters (32.8 feet).
The Bluetooth device(s)
nearby are not turned
on.
Turn on the Bluetooth device(s) to find.
The Bluetooth device(s)
are not in discoverable
mode.
Set the Bluetooth device(s) to discoverable mode. If
needed, refer to the device’s user documentation for help.
Cannot unlock
TC70x/TC75x.
User enters incorrect
password.
If the user enters an incorrect password eight times, the
user is requested to enter a code before trying again.
If the user forgot the password, contact system
administrator.
Table 8-1 Troubleshooting the TC70x/TC75x (Continued)
Problem Cause Solution
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Weight and Dimensions
