System Functions and Features as of I7.9
362 Features
syd-0200/3.0 – I7.9 – 11.2009
8. 5. 7. 3 Call transfer if busy
A user B can hand over a call with user A to the busy user C after making an enquiry
call to C by activating a recall and then hanging up. As soon as the busy user C is
free again, C's phone automatically begins to ring. When C answers, he is con-
nected with A.
Fig. 182 Call transfer if busy
Detailed Description
Tab. 188 Call transfer if busy
Interface
Operating sequence / signalling on the termi-
nal
Scope
A If A is on hold, he hears Music on hold Possible interfaces:
internal, external
1)
, PISN
2)
1)
If both A and C are external users, the settings authorising exchange-to-exchange traffic will need to be ob-
served (see "Exchange-to-Exchange Connections", page 199).
2)
The settings authorising exchange-to-exchange traffic need to be observed for PISN users in the public net-
work or on a virtually networked PINX (see "Exchange-to-Exchange Connections", page 199).
B • After the enquiry call to C, B obtains a busy
tone.
• After recall has been activated B obtains an
acknowledgement tone.
• On the Operator Console the line is signalled as
switched until user C answers the call or a recall
takes place.
C Possible interfaces:
internal, external
1)3)
, PISN
2)3)
3)
For users in the public network or reached via the public network, the feature Callback if busy (CCBS) must
be supported end-to-end by the public network.
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