MN1941WEN Troubleshooting 6-5
Motor runs uncontrollably when controller is switched on and servo loop gains are
applied or when a move is set in progress. Motor then stops after a short time:
(Local servo outputs only) Check that the encoder feedback signal(s) are connected to
the correct encoder input(s). Check the demand to the drive is connected with the correct
polarity.
Check that for a positive demand signal, a positive increase in axis position is seen. The
ENCODERMODE keyword can be used to change encoder input direction. The DACMODE
keyword can be used to reverse DAC output polarity.
Check that the maximum following error is set to a reasonable value. For configuration
purposes, following error detection may be disabled by setting FOLERRORMODE=0.
Motor is under control, but vibrates or overshoots during a move.
(Local servo outputs only) Servo loop gains may be set incorrectly. See sections 5.6.2 to
5.9.
Motor is under control, but when moved to a position and then back to the start it does
not return to the same position:
Verify that the NextMove e100 and drive are correctly grounded to a common ground
point.
(Local servo outputs only) Check:
- all encoder channels are free from electrical noise;
- they are correctly wired to the controller;
- when the motor turns, the two square wave signals are approximately 90 degrees out
of phase. Also check the complement signals.
Ensure that the encoder cable uses shielded twisted pair cable, with the outer shield
connected at both ends and the inner shields connected only at the NextMove e100 end.
(Local stepper outputs only) The motor is not maintaining synchronization with the
NextMove e100 drive output signals due to excessive acceleration, speed or load
demands on the motor.
Check that the acceleration, speed and load are within the capabilities of the motor.
6.2.6 Mint WorkBench
The Spy window does not update:
The system refresh has been disabled. Go to the Tools, Options menu item, select the
System tab and then choose a System Refresh Rate (500 ms is recommended).
Firmware download fails:
Confirm that you have the correct version of firmware. Obtain the latest version of
firmware from www.abbmotion.com.
Cannot communicate with the controller after downloading firmware:
After firmware download, always power cycle the controller (remove 24 V power and
then reconnect).
Mint WorkBench loses contact with NextMove e100 while connected using USB:
Check that the NextMove e100 is powered.
Check that a ‘USB Motion Controller’ device is listed in Windows Device Manager. If not,
there could be a problem with the PC’s USB interface.