4-4 Service Guide
Start Troubleshooting Here 8719ET/20ET/22ET
Having Your Analyzer Serviced 8719ES/20ES/22ES
RF Network Analyzers
Having Your Analyzer Serviced
The analyzer has a three year return to Agilent Technologies warranty. If the analyzer
should fail any of the following tests, do the following:
1. Call the local Agilent Technologies sales or service office. See Chapter 15 , “Safety and
Regulatory Information” to identify your nearest office. When you call the sales and
service office, have the following information prepared:
• the model number of your analyzer
• the serial number of your analyzer
• the firmware revision of your analyzer
• a description of the problem including any failed tests or error messages
2. Agilent Technologies will issue a Return Material Authorization (RMA) number and the
address where the analyzer should be shipped.
3. Ship the analyzer, using the original or comparable anti-static packaging materials.
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