Using your telephone
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2.27 Switching between calls (Broker call)
Depending on the system configuration you can manage several calls at the same time.
Use one of the following to switch between calls:
During a conversation, a second call is on hold.
• Select the call on hold icon from the conversation screen (The icon depends on your phone:
/ ).
• Answer
• Press the Back/Exit key to display the Perso page. Select the call on hold.
You are in conversation with the second contact and the first one is on hold.
2.28 Transferring a call
During a conversation, to transfer the call to another number:
You are in communication with a first caller
Depending on the system configuration, transferring a call can be done in two ways.
1. Using the softkey
• Calling a second person during a conversation The first call is on hold.
• You can transfer the call immediately or wait for your contact to answer before
transferring the call.
Transfer
• The two callers are connected.
2. Using predefined keys
These predefined keys depend on the system and are reserved for specific countries as United
States.
• The first call is on hold.
• Calling a second person during a conversation.
• You can transfer the call immediately or wait for your contact to answer before
transferring the call.
•
• The two callers are connected.
You are in communication with a first caller. A second caller is on hold.
• You want to connect the first caller with the second.
• Use one of the following:
1. Transfer
2. (this key depends on the system configuration and countries as United States).
• The two callers are connected.
Transfer between two outside calls is not generally possible (depends on country concerned and
system configuration).
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