420HD IP Phone for Microsoft Skype for Business
User's Manual 30 Document #: LTRT-11898
5.5 Defining Call Forwarding
You can enable an incoming call to be automatically redirected to another phone number if a
user-defined condition is met, e.g., if the line is busy.
Ø To define call forwarding:
1. Access the Automatic Forward screen (MENU key > Settings > Forward settings -or-
press the Forward softkey when the LCD is in idle state).
2. To forward to voice mail: In the Automatic Forward screen, navigate to Forward to Voice
Mail and press the Select softkey; you're returned to the idle screen; calls will be
automatically forwarded to your Voice Mail.
3. To forward to a number: In the Automatic Forward screen, navigate to Forward to a
Number and press the Select softkey:
4. Enter the number and press the Start softkey; you're returned to the idle screen; calls will be
automatically forwarded to the number.
Ø To deactivate call forwarding:
When the LCD is in idle state press the Forward softkey and in the Automatic Forward
screen, select Do not forward calls.