AudioCodes 420HD - Retrieving Voice Mail Messages

User's Manual 7. Performing Advanced Operations
Version 2.0.13 81 420HD IP Phone for Microsoft Skype for Business
7.13 Retrieving Voice Mail Messages
New messages are in your Voice Mail if:
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The Ring LED on the front of the phone is permanently lit blue (see Figure 2-1, label 1).
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An envelope icon is displayed in the phone's LCD.
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A stutter dial tone is heard when you pick up the handset.
When you have at least one new message in your voice mail box, you can listen to it.
Note: By default, the phone skips PIN code authentication and allows users direct access to
voice mail. IT administrators can secure user access to voice m
ail with PIN code
authentication so that when users press the VOICE MAIL key, they're prompted to enter their
PIN code. See the Administrator's Manual for details.
Ø To listen to voice mail messages:
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Press the VOICE MAIL key; the phone dials your voice mail box. Follow the instructions of
your voice mail provider as required.
If you're prompted with the message below, contact IT in order to configure/enable your
private voice mail.
Note: If the voice mail box phone number has not been configured by your system
administrator, then after pressing the VOICE MAIL key, enter the mail box phone number and
then press the Save softkey. Press the VOICE MAIL key again to listen to voice messages.