User's Manual 6. Performing Basic Operations
Version 2.0.13 53 420HD IP Phone for Microsoft Skype for Business
6.7 Viewing Missed, Received and Dialed Calls
Your phone logs missed, received and dialed calls. In idle state, the LCD displays 'Missed' and
the number of missed calls (if any). In the example below, 3 missed calls are indicated.
Ø To view missed calls:
Note: After viewing, the indication disappears from the screen. The next time a call is missed,
the indication will reappear.
Ø To view call history:
1. Access the Call Log screen (MENU key > Call Log menu).
2. In the Call Log screen, navigate to and select the call log you require.
• All Calls = calls that were missed, received and dialed
• Missed Calls = calls that were not answered
• Received Calls = the most recently answered numbers
• Dialed Calls = the most recently dialed numbers
3. Navigate to the option you want and press the Select softkey; a list of the logged calls is
displayed, for example, Dialed Calls:
4. Press the softkey you need:
• Dial = dials the number of the selected logged entry.
• Save = saves the related information about the call entry in the personal directory (for
adding a contact in the directory, see Section 5.13 on page 39).
• Detail = accesses the Call Details screen, which displays details of the call entry:
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