1608/1616 Phone User Guide Page 10
15-601040 Issue 11c (Thursday, April 16, 2020)IP Office
Comments on this document? infodev@avaya.com
1.5 Phone Keys
The following keys are found on the phone:
Soft Keys - These 3 keys below the display have variable functions. When the key is active, its
function is indicated by the text label above it. The left hand key is usually linked to the OK key.
Message - This key is used to access your voicemail system. By default this uses a series of menus
on your phone's display.
Navigation Keys - Press the up and down arrow keys to scroll through lists. The arrow
icons indicate where you are in a list. In some menus, you can also use the left and right arrow
keys to enter and exit different levels of the menu. A menu option that accesses a sub-menu is
indicated by the ... dots (ellipsis) icon after its name.
In some menus, the and symbols in the display indicate a value that can be changed by pressing
the left and right arrow keys.
OK - The OK key normally matches the function offered by the left hand soft key below the screen.
PHONE/EXIT - This key is used to exit any menu you are in and return to the appearance buttons
menu. During a call it can also be used to toggle the options displayed on the appearance menu.
MENU - This key is used to access a menu for phone settings and information. These are settings
stored by the phone itself rather than the telephone system.
CONTACTS - This key is used to display the various directories (personal and shared) of names
and telephone numbers to which you have access.
CALL LOG - This key displays a record of you most recent answered, missed and outgoing calls.
The button is illuminated when you have new missed calls.
REDIAL - This key is used to either redial the last call you made or to show a list of the last calls
you made from which you can select the number to redial.
HOLD - This key is used to put the call you are currently talking to on hold.
CONFERENCE - This key is used to start a conference call and to add callers to an existing
conference.
TRANSFER - This key is used to transfer calls to another number.
DROP - Press the Drop key to drop the active call. It can also be used to redirect a ringing call to
voicemail. While on a conference call, you can press the Drop key to drop a person from the
conference call.
VOLUME - Press + plus or – minus on the Volume key to adjust the volume of the incoming call.
Separate volumes can be adjusted for the ringer, handset, headset and speaker.
HEADSET - This key is used to answer and end calls using a headset connected to the phones
headset socket. The button is lit when you are connected to a call using the headset.
MUTE - This key can be used to mute your speech to the currently connected call. The button is lit
while mute is active.
SPEAKER - This key is used to answer and end calls using the phone's handsfree speaker and
microphone. The button is lit when you are connected to a call handsfree.
These keys have two roles:
·
Appearance Keys -
These button represent calls that you can make or receive.
·
Feature Buttons - Those key not configured as appearance keys can be used for other
functions.
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