1608/1616 Phone User Guide Page 29
15-601040 Issue 11c (Thursday, April 16, 2020)IP Office
Comments on this document? infodev@avaya.com
Making Calls:
2.1 Calling a Person from the Contacts List
You can use any directory contacts to make a call. You can also use the directory in almost any telephone function
where you need to select the number for a destination, for example during transfers.
1. Access the contacts directory:
a. Press the CONTACTS key. The directory menu is displayed.
b. Use the left and right arrow keys to select which type of directory entries you want displayed.
·
All - All directory entries.
·
External - Directory entries stored by the telephony system for all users to use.
·
Groups - The names and numbers of hunt groups on the telephone system.
·
Users - The names and numbers of other users on the telephone system.
·
Personal - Your own personal directory entries.
c. Either press the List soft key to display all the directory entries or start dialing the name to display only
matching entries.
·
Pressing a key enters all of the characters represented by that key . Pressing another key adds
the characters from that button to the previous key press. For example, dialing 527 matches all
names starting with JAS (for example "Jason") and with KAR (for example "Karl") plus any other
letter combinations from those 3 key presses. See How the Directory Search Works .
·
To remove all the characters entered so far press Clear.
d. Use the up and down arrow keys to scroll through the matching entries.
2. When the required entry is displayed, press Call.
3. Continue as for a normally dialed call.
2.2 Calling a Person from the Call Log
You can use the call log to make calls to the number included in the currently selected call record.
1. Access the call log.
a. Press the CALL LOG button.
b. The display will change to show your call log records. The caller's name is shown if known, otherwise
the number.
c. Use the left and right arrow keys to select which call log records you are viewing. The options are
All, Missed, Answered and Outgoing.
·
If you have any new missed call records (ie. the CALL LOG button lamp is illuminated) the call log
will open showing your missed calls.
d. Use the up and down arrow keys to scroll through the records.
2. Press the Call soft key or OK to call the number displayed in the call record. This option is not available if
the caller withheld their number.
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