1608/1616 Phone User Guide Page 40
15-601040 Issue 11c (Thursday, April 16, 2020)IP Office
Comments on this document? infodev@avaya.com
3.8 Call Pickup
Pickup is used to answer a call ringing elsewhere on the phone system.
To pickup a call:
1. Press the Features soft key if shown.
·
To access the menu during a call, press the right arrow key or press the PHONE key and then press
the Features soft key.
2. Press the Select soft key or the OK button or the right arrow key.
·
To answer a ringing call, press the Any soft key.
·
To answer a call ringing against a particular target, dial the targets number. Alternatively, press the Dir
soft key to select the target from the directory .
3. The following menus will depend on the type of number entered:
·
User Number
·
To answer a call ringing against the user, press the Pickup soft key.
·
To return to entering a number, press the Clear key.
·
Hunt Group Number
·
To answer a call ringing against the members of the group, press the Members soft key. The call
does not have to be a call to the hunt group.
·
To answer a call ringing for the hunt group, press the Group soft key.
·
To return to entering a number, press the Clear key.
Access Control
Your system administrator can configure whether you can access this menu option. See Menu Access Control .
Default Short Codes
Short codes are numbers that you can dial to enable and disable various features. The following are default short
codes that may be available. However, your system administrator can remove and change the short codes
available to you or all users.
·
Pickup Any Call: *30
Answer a call ringing on the telephone system.
·
Pickup a Group Call: *31
Answer a call ringing a group of which you are a member.
·
Pickup a Users Call: *32*N#
Pickup a call ringing a user's extension number (N).
·
Pickup a Group Members Call: *53*N#
Pickup a call ringing the members of a group (N). This does not necessarily have to be a group call.
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