Avaya 1608 - Answering Calls

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1608/1616 Phone User Guide Page 35

15-601040 Issue 11c (Thursday, April 16, 2020)IP Office

Comments on this document? infodev@avaya.com

Answering Calls

Chapter 3.

Table of Contents

Default Chapter2
- Table of Contents2
1 Introduction5
- Important Safety Information6
- 08 Phones7
- 16 Phones8
- Button Modules9
- Phone Keys10
- The Phone Stand11
- Labels12
- IP Phone Features (1608 and 1616)12
- The Main Phone Menus13
- Other Menus15
- Phone Status Letters16
- Appearance Buttons/Menu17
2 Making Calls27
- Calling a Person from the Contacts List29
- Calling a Person from the Call Log29
- Redialling a Previous Number30
- Making a30
- Call Soft Key Options31
- Busy Indication32
- Bloc Dialing32
- Withholding Your Number33
- Adjust the Call Volume34
- Muting a Call34
- Ending Calls34
3 Answering Calls35
- Answering Another Call37
- Divert a Call to Voicemail38
- Ignore/Silence an Incoming Call38
- Dropping an Incoming Call38
- Answering a38
- Displaying Other Calls39
- Auto Answer39
- Call Pickup40
- Redialling41
5 Redirecting Calls45
- Follow Me47
- Forwarding Calls50
- Forward on Busy/No Answer (Features Menu)56
- Do Not Disturb57
- Twinning59
- Holding and Parking Calls63
  - Holding Calls65
  - Parking Calls67
7 Transferring Calls71
- Transfer to Voicemail72
- Transferring a Held Call73
- Transfer to Your Mobile Phone73
8 Account Codes75
- Forced Account Code Entry76
- Manual Account Code Entry76
9 Conference Calls77
- Starting a Conference78
- Adding a Call to a Conference78
- Viewing Conference Details79
- Dropping/Muting Parties79
- Holding a Conference Call79
- Context Sensitive Conferencing80
- Headset/Handsfree Operation81
  - Headset Operation82
  - Handsfree Speaker Operation84
11 Contacts/Directory87
- How the Directory Search Works89
- Viewing Contacts Details90
- Make a Call from the Directory91
- Using the Directory for Other Functions91
- Adding a New Contact92
  - Add a Contact from the Call Log93
  - Add a Contact from the Redial List93
- Editing a Contact94
- Deleting a Contact95
12 Call Log97
- Using the Call Log99
- Making a Call from the Call Log99
- Viewing Call Details100
- Deleting a Record101
- Deleting All Records101
- Adding a Record to Your Contacts102
13 Voicemail103
- Message Waiting Indication104
- Checking Messages105
- Sending a Message106
- Record and Send a Message106
- Mailbox Greeting107
- Change Your Mailbox Greeting107
- Mailbox Name108
- Change Your Mailbox Name108
- Email Mode109
- Select a Voicemail Email Mode109
- Changing Your Voicemail Code110
- Voicemail On/Off110
- Change Your Voicemail Code110
- Turn Use of Voicemail On/Off110
- Transfer to Voicemail111
- Send a Call to Voicemail111
- Visual Voice111
- Voicemail111
14 Logging In/Out113
- Logging in115
- Logout116
- Changing Your Login Code116
- Locking the Phone118
- Unlocking the Phone118
- Auto Lock119
- Unregistering119
15 Groups121
- Group Membership123
  - Group Membership On/Off (Status Menu)123
  - Group Membership On/Off (Features Menu)124
- Group Service Status and Fallback125
- Changing the Group Service Status (Features Menu)126
- Changing the Group Service Status (Status Menu)127
  - Changing the Fallback Destinations128
16 Button Features129
- Programming a Button130
- Features131
- Call Park132
- Call Park to Other132
- Call Pickup133
- Call Pickup any133
- Conf Meet Me133
- Drop Call133
- Flash Hook133
- Group BLF133
- Park and Page133
- Ringer off133
- Self-Administer133
- Send All Calls134
- Suppress Digits134
- Timer134
- Twinning134
- User BLF134
17 Phone Settings137
- Mobile Twinning139
- Withhold Number139
- Redial Mode140
- Bloc Dialing141
- Auto Lock141
- Ringer Controls142
- Display Controls147
- Volume and Sound152
- Backup/Restore155
  - Backup155
  - Restore156
- Viewing Information157
Status Menu159
- Do Not Disturb160
- Follow Me to160
- Follow Me here161
- Forward on Busy161
- Forward on no Answer162
- Forward Unconditional162
- Forwarded here163
- Group Membership163
- Group Service Status163
- Mobile Twinning164
- Parked Calls164
- System Alarms164
19 Short Codes167
20 System Administration171
- Checking the System and Software Version172
- Checking the Time Settings173
- Setting the Date173
- Setting the Time174
- Setting the Time Offset174
- System Shutdown175
- Memory Card Management176
- System Alarms177
21 The Phone Menus179
- Features Menu181
- The Phone Menus181
- Self-Administer Menu183
- Visual Voice Menu184
- Status Menu185
- Phone A-Menu186
- A-Menu186
- Call Log Menu187
- Contacts Menu188
- Redial Menu189
- Phone Locked Menu190
- System Admin Menu191
- Error Screens192
- Menu Access Control193
- Entering Characters194
22 Glossary197
- Abbreviated Ring198
- Appearance Button198
- Attention Ring198
- Auto Hold198
- Bridged Appearance Button198
- Call Appearance Button198
- Call Coverage Button198
- Coverage Ring198
- Do Not Disturb198
- Do Not Disturb Exceptions199
- Follow Me199
- Follow Me here199
- Follow Me to199
- Forward on Busy199
- Forward on no Answer199
- Forward Unconditional199
- Group200
- Idle Line Preference200
- Internal Twinning200
- Line Appearance Button200
- Logged out200
- Login Code200
- Missed Call200
- Missed Group Call200
- Mobile Twinning201
- Park Call201
- Park Slot Number201
- Ringing Line Preference201
- Short Codes201
- Small Community Network201
- System Administrator201
- System Phone User201
- Twinning201
Document History203
- Index209

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