Avaya 1608 - Answering Another Call

1608/1616 Phone User Guide Page 36
15-601040 Issue 11c (Thursday, April 16, 2020)IP Office
Comments on this document? infodev@avaya.com
3. Answering Calls
A slow flashing green lamp on an appearance button indicates an alerting call. This may also be accompanied
by ringing and by the message lamp flashing.
Selected Button
If the button also has a red lamp ( ) that indicates that it is already the selected button that will be used if you lift
the handset or go off hook in any other way. If that in the case you can answer the call in the following ways:
To answer a call on the selected button: = Red on, Slow green flash.
1. Select the method which you want to use to talk to the caller:
· To silence the ringing, press the >> double-arrow soft key and then press the Ignore soft key. The call
will still continue alerting visually and can be answered or ignored.
· To redirect the call to voicemail, press the >> double-arrow soft key and then press the To VM soft key.
· To answer the call using the handset, lift the handset.
· To answer the call handsfree, press the SPEAKER key.
· To answer the call on a headset, press the HEADSET key.
· Just pressing the key will answer the call either on the speaker or headset depending on the phones
audio path setting.
2. The green lamp will stop its slow flash. Once you have answered the call, you can switch between talk
modes:
· To switch to using the handset, lift the handset.
· To switch to handsfree, press the SPEAKER key. If you were using the handset you can now safely
replace it.
· To switch to headset mode, press the HEADSET key. If you were using the handset you can now
safely replace it.
· If you have answered the call on the speaker or headset, pressing the SPEAKER or HEADSET key again
before you select another mode will end the call.
· Just pressing the key or any other appearance button will put the call on hold.
142
83