1608/1616 Phone User Guide Page 80
15-601040 Issue 11c (Thursday, April 16, 2020)IP Office
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9.6 Context Sensitive Conferencing
The starting a conference and adding a call to a conference scenarios in this manual cover the simple
scenarios where you have no other calls in progress on the phone. In those scenarios, the current call and all held
calls are conferenced.
However, in some scenarios where you have multiple calls in progress, you may want to conference just particular
calls. This can be done by scrolling the display to change which call is highlighted when you press Conf or
Conference.
For example:
·
To conference the current call and a particular held call:
Scroll the call display to highlight the required held call. Press Conf or Conference. That held call is
conference with your current call without affecting any other held calls.
The table below summarizes which calls are conferenced based on which call is currently highlighted on the
telephone's display. A 'held pending transfer' call is one which has been put on hold by pressing either Conference
or Transfer.
Other conditions in
priority order
Result when Conf or Conference is
pressed:
No call held
pending transfer
Conferences the connected call and all held
calls.
Call held pending
transfer
Conferences the connected call and the
held pending transfer call. Any other held
calls are unaffected.
Conferences the held call and the
connected call. Any other held calls
including held pending transfer are
unaffected.
Held pending
transfer call
Conferences the held and held pending
transfer call. All other held calls are
unaffected.
Conferences with all other held calls.
Conferences the held pending transfer call
to a connected call. Any other held calls
are unaffected.
Conferences the call held pending transfer
with all other held calls.
·
Changing which call is currently highlighted
On phones with a set of cursor keys, the up and down cursor keys can be used to select the current
highlighted call appearance, even while there is a currently connected call.
Note: The above only applies to conferences initiated from the telephone. The traditional behaviour of conferencing
the current and all held calls regardless of hold type still applies if the conference is initiated from elsewhere such
as from an application like one-X Portal for IP Office.
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