1608/1616 Phone User Guide Page 55
15-601040 Issue 11c (Thursday, April 16, 2020)IP Office
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Redirecting Calls: Forwarding Calls
5.2.4 Forward On Busy (Status Menu)
If your phone is set to forward on busy, you can clear or change the forward settings through the Status menu.
1. Press the Status soft key if shown. To access the status menu during a call, press the PHONE key and
then press the Status soft key if shown.
2. Use the up and down arrow keys to scroll the menu to Fwd OnBsy.
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To switch off forward on busy, press the Off soft key.
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To change the destination of the setting, press the Edit soft key.
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Use the up and down arrow keys to scroll through the following menu options:
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Use the left and right arrow keys to switch forward on busy as on or off.
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Use the left and right arrow keys to switch forward on no answer on or off.
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Use the left and right arrow keys to select which calls should be forwarded. The options are
All Calls or External Calls Only.
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The forward destination is shown. Press the Change soft key to enter a new destination or clear
the destination.
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If the current destination is shown in ( ) brackets, that indicates that the forward
unconditional destination is being used as no specific forward on busy/no answer destination
has been set. Selecting Change will set a forward on busy/no answer destination, it will not
change the forward unconditional destination.
Access Control
Your system administrator can configure whether you can access this menu option. See Menu Access Control .
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