1608/1616 Phone User Guide Page 2
15-601040 Issue 11c (Thursday, April 16, 2020)IP Office
Comments on this document? infodev@avaya.com
Contents
Introduction
1.
..................................................................... 61.1 Important Safety Information
..................................................................... 71.2 '08 Phones
..................................................................... 81.3 '16 Phones
..................................................................... 91.4 Button Modules
..................................................................... 101.5 Phone Keys
..................................................................... 111.6 The Phone Stand
..................................................................... 121.7 Labels
..................................................................... 121.8 IP Phone Features (1608 and 1616)
..................................................................... 131.9 The Main Phone Menus
..................................................................... 151.10 Other Menus
..................................................................... 161.11 Phone Status Letters
..................................................................... 171.12 Appearance Buttons/Menu
............................................................................ 181.12.1 Using the Appearance Menu
............................................................................ 191.12.2 Call Apperance Buttons
............................................................................ 211.12.3 Bridged Appearance Buttons
............................................................................ 231.12.4 Call Coverage Buttons
............................................................................ 251.12.5 Line Appearance Buttons
Making Calls2.
..................................................................... 292.1 Calling a Person from the Contacts List
..................................................................... 292.2 Calling a Person from the Call Log
..................................................................... 302.3 Redialling a Previous Number
..................................................................... 302.4 Making a Page Call
..................................................................... 312.5 Call Soft Key Options
..................................................................... 322.6 Busy Indication
..................................................................... 322.7 En-Bloc Dialing
..................................................................... 332.8 Withholding Your Number
..................................................................... 342.9 Adjust the Call Volume
..................................................................... 342.10 Muting a Call
..................................................................... 342.11 Ending Calls
Answering Calls
3.
..................................................................... 373.1 Answering Another Call
..................................................................... 383.2 Divert a Call to Voicemail
..................................................................... 383.3 Ignore/Silence an Incoming Call
..................................................................... 383.4 Dropping an Incoming Call
..................................................................... 383.5 Answering a Page Call
..................................................................... 393.6 Displaying Other Calls
..................................................................... 393.7 Auto Answer
..................................................................... 403.8 Call Pickup
Redialling
4.
..................................................................... 424.1 Redial a Call (One Mode)
..................................................................... 424.2 Redial a Call (List Mode)
..................................................................... 434.3 Selecting Your Redial Mode
..................................................................... 444.4 View Call Details
..................................................................... 444.5 Add a Call to Your Contacts
Redirecting Calls5.
..................................................................... 475.1 Follow Me
............................................................................ 485.1.1 Follow Me To (Features Menu)
............................................................................ 485.1.2 Follow Me (Status Menu)
............................................................................ 495.1.3 Follow Me Here (Features Menu)
..................................................................... 505.2 Forwarding Calls
............................................................................ 525.2.1 Forward Unconditional (Status Menu)
............................................................................ 535.2.2 Forward Unconditional (Features Menu)
............................................................................ 545.2.3 Forward On No Answer (Status Menu)
............................................................................ 555.2.4 Forward On Busy (Status Menu)
............................................................................ 56
5.2.5 Forward On Busy/No Answer (Features
Menu)
..................................................................... 575.3 Do Not Disturb
............................................................................ 585.3.1 DND On/Off (Features Menu)
............................................................................ 585.3.2 DND Off (Status Menu)
............................................................................ 585.3.3 Do Not Disturb Exceptions
..................................................................... 595.4 Twinning
............................................................................ 605.4.1 Mobile Twinning Control
............................................................................ 615.4.2 Transfering a Call to Your Mobile Phone
............................................................................ 615.4.3 Reclaiming a Twinned Call
............................................................................ 615.4.4 Switching Twinning Off (Status Menu)
Holding and Parking Calls
6.
..................................................................... 656.1 Holding Calls
............................................................................ 656.1.1 Holding a Call
............................................................................ 656.1.2 Taking a Call Off Hold
............................................................................ 666.1.3 Switching Between Calls
............................................................................ 666.1.4 Transfer a Held Call
..................................................................... 676.2 Parking Calls
............................................................................ 686.2.1 Park Using the Menu
............................................................................ 686.2.2 Unpark (Features Menu)
............................................................................ 686.2.3 Unpark (Status Menu)
............................................................................ 696.2.4 Park & Page
Transferring Calls7.
..................................................................... 727.1 Transfer to Voicemail
..................................................................... 737.2 Transferring a Held Call
..................................................................... 737.3 Transfer to Your Mobile Phone
Account Codes8.
..................................................................... 768.1 Forced Account Code Entry
..................................................................... 768.2 Manual Account Code Entry
Conference Calls9.
..................................................................... 789.1 Starting a Conference
..................................................................... 789.2 Adding a Call to a Conference
..................................................................... 799.3 Viewing Conference Details
..................................................................... 799.4 Dropping/Muting Parties
..................................................................... 799.5 Holding a Conference Call
..................................................................... 809.6 Context Sensitive Conferencing
Headset/Handsfree Operation10.
..................................................................... 8210.1 Headset Operation
............................................................................ 8310.1.1 Headset Volume
............................................................................ 8310.1.2 Default Handsfree Audio Path
............................................................................ 8310.1.3 Automatic Gain Control
..................................................................... 8410.2 Handsfree Speaker Operation
............................................................................ 8510.2.1 Speaker Volume
............................................................................ 8510.2.2 Default Handsfree Audio Path
............................................................................ 8510.2.3 Automatic Gain Control
Contacts/Directory11.
..................................................................... 8911.1 How the Directory Search Works
..................................................................... 9011.2 Viewing Contacts Details
..................................................................... 9111.3 Make a Call from the Directory