Avaya 1608 - Page 24

1608/1616 Phone User Guide Page 24
15-601040 Issue 11c (Thursday, April 16, 2020)IP Office
Comments on this document? infodev@avaya.com
Call Coverage Button Display
Idle
By default the display shows the name of the user being covered and Cov. In
this state the button cannot be used to make calls or perform other actions.
Alerting
If the covered user has any alerting call, when their call coverage time is
reached the call will also being alerting on your call coverage button for that
user. You can answer the call by pressing the button.
Connected
When you use the call coverage button to answer the call, it becomes your
call.
On Hold
When you put the call on hold, the
Held
If the call is from another internal user and they put the call on hold, the held
state is indicated. You can retrieve the call from hold by pressing the call
coverage button again.