1608/1616 Phone User Guide Page 64
15-601040 Issue 11c (Thursday, April 16, 2020)IP Office
Comments on this document? infodev@avaya.com
6. Holding and Parking Calls
Holding a call and parking a call are two similar actions. The current caller is placed on hold and hears music on
hold if available. The table below summarizes the main differences between parking a call or holding a call.
When used to park or hold a call...
... the call occupies an appearance button.
... the caller hears music on hold if available.
... the calls can be retrieved by other users dialing a short code.
... the calls recalls you automatically if your phone is idle.
... can be used with conference calls.
... can be used to start or add calls to a conference.
... the call is assigned a unique ID.