Banner Q5X - Chapter 8 Product Support and Maintenance; Troubleshooting Common Error Codes

July 25, 2023
Q5X With Dual Discrete Outputs And IO-Link Instruction Manual


59
Chapter Contents
Troubleshooting................................................................................................................................................................................................ 59
Contact Us......................................................................................................................................................................................................... 59
Banner Engineering Corp Limited Warranty...................................................................................................................................................... 59
Document Information ....................................................................................................................................................................................... 60

Troubleshooting
UsethefollowingtabletocorrectanyerrorcodesthatappearintheQ5X.
Error Codes
ErrorCode Description Resolution

Novalidsignalinrange Repositionthesensororthetarget


The signal is saturated
(toomuchlight)
Reposition the sensor or the target to increase the detection
distance,orincreasetheangleofincidencebetweenthesen
sorandthetarget

EEPROMfault ContactBannerEngineeringtoresolve


Laserfault ContactBannerEngineeringtoresolve


Outputshortcircuited
Check the wiring for an electrical short circuit and to ensure
thatthewiringiscorrect

Systemfault ContactBannerEngineeringtoresolve
Contact Us
Banner Engineering Corp. headquarters is located at: 9714 Tenth Avenue North | Minneapolis, MN 55441, USA | Phone: + 1
888 373 6767
Forworldwidelocationsandlocalrepresentatives,visitwww.bannerengineering.com.
Banner Engineering Corp Limited Warranty
Banner Engineering Corp. warrants its products to be free from defects in material and workmanship for one year following
the date of shipment. Banner Engineering Corp. will repair or replace, free of charge, any product of its manufacture which, at
the time it is returned to the factory, is found to have been defective during the warranty period. This warranty does not cover
damageorliabilityformisuse,abuse,ortheimproperapplicationorinstallationoftheBannerproduct.
THISLIMITEDWARRANTYISEXCLUSIVEANDINLIEUOFALLOTHERWARRANTIESWHETHEREXPRESSORIM
PLIED(INCLUDING,WITHOUTLIMITATION,ANYWARRANTYOFMERCHANTABILITYORFITNESSFORAPARTICU
LAR PURPOSE), AND WHETHER ARISING UNDER COURSE OF PERFORMANCE, COURSE OF DEALING OR TRADE
USAGE.
Product Support and Maintenance
Chapter 8
© Banner Engineering Corp.