Brady BradyPrinter S3700 - Page 121

BradyPrinter S3700 User Manual 112
Troubleshooting
Faint print on labels. Ribbon not advancing correctly. Tension the ribbon by rotating the
rewind spool (top spool) in a
downward direction until all slack
is removed.
Try another ribbon cartridge.
Print energy might be too low. Adjust the print-energy setting.
See Print Energy on page 55.
Media may be incompatible. Confirm that labels and ribbon are
compatible. Check your local
Brady website for ribbon and label
supply compatibility.
No print on the label. The label or ribbon is not loaded
correctly or out of ribbon.
Reinstall the ribbon cartridge.
- or -
Load a new ribbon.
Poor print quality. Ribbon and label media are
incompatible, or using an incorrect
label material and ribbon
combination.
Verify the correct ribbon for the
label roll is loaded in the printer.
- or -
Change the ribbon or label
combination.
Dust or adhesives accumulated
on the printhead.
Clean the printhead. See
Printhead on page 99.
Media wiper dirty. Clean the media wiper or replace
the pad. See Media Wiper on
page 100.
Void areas or lines appear on
printed text.
Ribbon wrinkling. Tension the ribbon by rotating the
spool until all slack is removed.
Try another ribbon cartridge.
Ribbon feeding out along with the
label.
Media is not compatible or the
printer needs cleaning.
Clean the printer. See Cleaning
the Printer on page 93.
If the problem is not resolved,
confirm that labels and ribbon are
compatible. Check your local
Brady website for ribbon and label
supply compatibility.
If the problem persists, contact
Technical Support.
Problem Cause Corrective Action