Canon imagePROGRAF iPF830 User Manual

Troubleshooting
Troubleshooting 605
Frequently Asked Questions 606
Frequently Asked Questions ................................................................................................................................... 606
Problems Regarding Paper 607
Clearing Jammed Roll Paper .................................................................................................................................. 607
Clearing a Jammed Sheet ...................................................................................................................................... 610
Troubleshooting When Paper Jams are not Found ................................................................................................. 612
Roll paper cannot be inserted into the Paper Feed Slot .......................................................................................... 614
Cannot load sheets ................................................................................................................................................ 614
Paper is not cut neatly ............................................................................................................................................ 614
Paper is not cut ...................................................................................................................................................... 614
The Media Take-up Unit Continues Rotating ........................................................................................................... 614
The size of clear film cannot be detected ............................................................................................................... 615
Printing does not start 616
The Data lamp on the Control Panel does not light up ............................................................................................ 616
The printer does not respond even if print jobs are sent ......................................................................................... 616
Ink Filling.. is displayed ........................................................................................................................................... 616
The display screen indicates Agitating .................................................................................................................... 617
The printer stops during a print job 618
An error message is shown on the Display Screen ................................................................................................. 618
The printer ejects blank, unprinted paper ............................................................................................................... 618
Problems with the printing quality 619
Printing is faint ........................................................................................................................................................ 619
Paper rubs against the Printhead ........................................................................................................................... 620
The edges of the paper are dirty ............................................................................................................................. 620
The surface of the paper is dirty ............................................................................................................................. 621
The back side of the paper is dirty .......................................................................................................................... 621
Printed colors are inaccurate .................................................................................................................................. 621
Banding in different colors occurs .......................................................................................................................... 622
Colors in printed images are uneven ....................................................................................................................... 622
Image edges are blurred or white banding occurs .................................................................................................. 623
Setting the Blue Switch on the Platen ............................................................................................................... 623
The contrast becomes uneven during printing ........................................................................................................ 626
The length of printed images is inaccurate in the feeding direction .......................................................................... 626
Images are printed crooked .................................................................................................................................... 626
Documents are printed in monochrome ................................................................................................................. 626
Line thickness is not uniform .................................................................................................................................. 627
Lines are misaligned ............................................................................................................................................... 627
Cannot print over a network 628
Cannot connect the printer to the network ............................................................................................................. 628
Cannot print over a TCP/IP network ....................................................................................................................... 628
Cannot print over a Bonjour network ...................................................................................................................... 628
Installation problems 629
Removing Installed Printer Drivers .......................................................................................................................... 629
HP-GL/2 problems 630
With HP-GL/2, printing is misaligned ...................................................................................................................... 630
Lines or images are missing in printed HP-GL/2 jobs. ............................................................................................ 630
Lines are printed too thick or thin in HP-GL/2 print jobs ......................................................................................... 630
HP-GL/2 jobs are printed in monochrome (or color) ............................................................................................... 630
Printed colors of lines are inaccurate during HP-GL/2 printing ................................................................................ 631
HP-GL/2 jobs are printed 6 mm larger than specified ............................................................................................. 631
HP-GL/2 jobs are printed at maximum size, even if a standard size is specified ...................................................... 631
HP-GL/2 printing takes a long time ........................................................................................................................ 631
The printer stops when printing a HP-GL/2 job (the carriage stops moving) ............................................................ 631
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Canon imagePROGRAF iPF830 Specifications

General

Color	Yes
Printing colors	Black, Cyan, Magenta, Matte black, Yellow
Print technology	Inkjet
Maximum resolution	2400 x 1200 DPI
Number of print cartridges	5
Page description languages	GARO, HP-GL/2, HP-RTL
Minimum line width	0.02 mm
Number of power supply units	1
Compliance industry standards	IEEE 802.3, IEEE 802.3u, IEEE 802.3ab, IEEE 802.3x, IEEE 802.3az
Media thickness	0.07 - 0.8 mm
Maximum print size	A0 (841 x 1189 mm)
Maximum roll length	18 m
Media width (sheets)	1117.6 mm
Maximum roll diameter	150 mm
ISO A-series sizes (A0...A9)	A0, A1
JIS B-series sizes (B0...B9)	B0, B2
Display	LCD
Product color	Black, Grey
Storage media	HDD
Internal storage capacity	320 GB
Sound power level (standby)	35 dB
Sound pressure level (printing)	52 dB
USB connector	USB Type-A
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Ethernet interface type	Gigabit Ethernet
Power supply	190 W
Power consumption (off)	0.5 W
Power consumption (standby)	5 W
Operating temperature (T-T)	15 - 30 °C
Operating relative humidity (H-H)	10 - 80 %
Sustainability certificates	ENERGY STAR

Weight and Dimensions

Depth	975 mm
Width	1893 mm
Height	1144 mm