Canon MultiPASS MP390 User Manual

Chapter 13 Troubleshooting 127
X When The Alarm Lamp Flashes
If paper has run out, ink has run low, or a paper jam occurs while printing, the Alarm lamp flashes.
Check the cause of the error below and take corrective actions.
X Nothing Displays On The LCD (There Is No Power)
When you connect the power cord to the machine and wall outlet, and press [ON/OFF], the
machine powers ON and a message is displayed on the LCD.
While the Alarm lamp flashes, the machine is initializing and you will not be able to use it. Wait
until the Alarm lamp stops flashing.
If nothing is displayed on the LCD, check the cause of the following.
Cause Action
The Alarm lamp flashes. zIf a message appears:
1. Check the message appearing on the LCD.
2. Follow the instructions and correct the error.
For LCD messages, see page 143.
3. Press [Set] to resume operation.
• The Alarm lamp will stop flashing.
• If the error remains, turn OFF the machine and disconnect the
power cord. Wait at least 15 seconds then reconnect the power
cord and turn ON the machine.
z If a message does not appear:
1. Turn OFF the machine and disconnect the power cord.
2. Wait at least five seconds, reconnect the power cord and turn the
power ON.
If the problem has been resolved, the Alarm lamp will stop
flashing.
z If the Alarm lamp still flashes even after you have turned the
power ON again:
Contact the Canon Customer Care Center.
Cause Action
The power cord is not correctly
connected.
Securely connect the power cord to the machine and wall outlet.
You have not pressed [ON/OFF]. The machine will power ON and the LCD will display a message
when you connect the power cord and press [ON/OFF].
The wall outlet is not working
normally.
Connect an electrical appliance to the wall outlet and check whether
the wall outlet is working properly.
The power cord is connected to a
table tap or extension cord.
If the table tap or extension cord has a power switch, check that it is
turned ON. If the machine does not power ON, disconnect it from the
table tap or extension cord and connect the machine directly to the
wall outlet.
The power cord is defective. Either replace the power cord with another, suitably fused, or using
a tester, check whether the cord is defective.

Canon MultiPASS MP390 Specifications

General

Maximum Print Resolution	4800 x 1200 dpi
Print Speed (Color)	10 ppm
Scanner Type	Flatbed
Scanner Resolution	600 x 1200 dpi
Copy Speed (Color)	10 cpm
Connectivity	USB
Operating System Compatibility	Windows, Mac
Max. Color Print Speed	10 ppm
Max. Black Print Resolution	4800 x 1200 dpi
Max. Color Print Resolution	4800 x 1200 dpi
Optical Resolution	600 x 1200 dpi
Color Depth	24-bit
Input Capacity	100 sheets
Fax Speed	14.4 Kbps
Interface	USB
Type	All-in-One Printer
Functions	Print, Copy, Scan, Fax
Print Technology	Inkjet
Media Type	Plain paper, Photo paper
Media Size	Letter, Legal, A4, A5, B5, Envelopes
Paper Sizes	A4, Letter, Legal, A5, B5, Envelopes
Ink Cartridges	BCI-3e (Black), BCI-6e (Color)
Grayscale Depth	256 levels
Reduction / Enlargement	50% to 200%