Chapter 13 Troubleshooting 143
LCD Messages
Below is a list of messages that are displayed on the LCD when a problem occurs. Check the cause
of the error and take corrective actions according to the list.
Message Cause Action Details
AUTO REDIAL The machine is waiting to
redial the recipient’s number
because the line was busy or
the recipient did not answer
when you tried to send a
document.
Wait for the machine to
automatically redial the number. If
you want to cancel automatic
redialing, wait until the machine
starts dialing the number, press
[Stop/Reset], then follow the
instructions on the LCD. You can
also delete the document from
memory.
page 99,
page 154
BLACK INK
CHANGED?
The machine is asking whether
you replaced the black ink tank.
If you replaced the black ink tank,
press [W]. If you did not, press [X].
page 110
BLACK INK LOW The ink level in the black ink
tank is low.
Make sure you have a new black ink
tank ready to replace the used one
when ink runs out. If the machine
stops printing when copying or
photo printing, you can continue
printing by pressing [Set].
However, note that ink may run out.
If print quality deteriorates or the
printout is blank, replace the ink
tank.
page 110
BUSY/NO
SIGNAL
The telephone number you
dialed is busy.
Try sending the document at a later
time.
page 99
The fax number dialed was
incorrect.
Check the fax number and dial
again.
—
The recipient’s fax machine is
not working.
Contact the recipient and have them
check their fax machine.
—
The recipient is not using a G3
machine.
Contact the recipient and ask them
to send or receive the document
using a G3 machine.
page 136
The touch tone/rotary pulse
setting on your machine is
incorrect.
Set your machine to the setting that
matches your telephone line.
page 83,
page 154
The receiving fax machine did
not answer within 55 seconds
(after all automatic redialing
attempts).
Contact the recipient and have them
check their fax machine. For an
overseas call, add pauses to the
registered number.
—
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