Cisco Catalyst 4500 Series Message Guide

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Catalyst 4500 Series Switch Cisco IOS System Message Guide Release 12.2(31)SGA
OL-11541-01
Chapter 2 Messages and Recovery Procedures
CHASSIS Messages
Error Message C4K_CHASSIS-3-TRANSCEIVERSERIALINTEGRITYCHECKFAILED:transceivers on
ports [char] and [char] have duplicate serial numbers
Explanation
Only Cisco-qualified transceivers are supported. Other transceivers place the associated
port in the faulty status.
All transceivers must have a unique serial number. If this message appears you likely have a cloned
transceiver SEEPROM.
Recommended Action Replace the transceiver with a transceiver that Cisco supports.
Error Message C4K_CHASSIS-3-STUBPHYMISMATCH: Stub type mismatch: stub [dec]/[dec] is
type [dec], should be type [dec]
Explanation
The stubs have non-matching physical types for the specified module.
Recommended Action Verify that the physical types for every stub on the module match.
Error Message C4K_CHASSIS-3-SUPERVISORTYPEMISMATCHINSPROM: Supervisor's FPGA
register type is [dec], but supervisor's serial eeprom type is [dec]
Explanation The type in the supervisor engine's FPGA register doesn't match the type in the
supervisor engine's serial EEPROM. This might happen if the IDPROM is misprogrammed or the
supervisor engine's FPGA register somehow returns an incorrect value. Both are extremely unlikely.
Recommended Action Check the FruMinorType field in the supervisor engine’s serial EEPROM,
using the show idprom supervisor command. The output should be the same as the number printed
in this log message for the FPGA register type. This should never happen with a production
supervisor engine. If it does, replace the supervisor engine.
Error Message C4K_CHASSIS-3-TEMPERATURESENSORREADFAILED: Failed to read the
supervisor temperature sensor
Explanation
The temperature sensor on the supervisor engine cannot be read. If the chassis becomes
overheated, this condition will not be reported.
Recommended Action If this message appears only once, this error could be transient and no action
is required. If this message appears repeatedly (once every 30 minutes), inspect and, if necessary,
replace the temperature sensor on the supervisor engine.
Error Message C4K_CHASSIS-3-UNKNOWNLINECARD:Unknown module (Field Replaceable Unit
minor type [dec]) in slot [dec]
Explanation
The module’s serial EEPROM was readable, and your software image does not
recognize this module. A software upgrade is necessary.
Recommended Action Upgrade the software to a version that is compatible with the module.

Cisco Catalyst 4500 Series Specifications

General

Series	Catalyst 4500 Series
Category	Switch
Layer Support	Layer 2, Layer 3
Form Factor	Modular chassis
Stackable	No
Chassis Slots	3, 6, 7, 10
Power Supply Options	AC, DC
Redundancy	Power supply, Supervisor engine
Network Management	Cisco IOS Software CLI, SNMP, Cisco Prime Infrastructure
Features	Security, QoS
Port Density	Up to 384 ports per chassis
Security Features	802.1X, ACLs, DHCP Snooping, Dynamic ARP Inspection, IP Source Guard
Supervisor Engine	8-E