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Cisco Nexus 5000 Series Switch CLI Software Configuration Guide
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Configuring Smart Call Home
This chapter describes how to configure the Smart Call Home feature. This chapter includes the
following sections:
• Information About Call Home, page 1-1
• Prerequisites for Call Home, page 1-6
• Configuration Guidelines and Limitations, page 1-6
• Configuring Call Home, page 1-6
• Verifying Call Home Configuration, page 1-15
• Call Home Example Configuration, page 1-15
• Default Settings, page 1-15
• Additional References, page 1-16
Information About Call Home
Call Home provides e-mail-based notification of critical system events. Nexus 5000 Series switches
provide a range of message formats for optimal compatibility with pager services, standard e-mail, or
XML-based automated parsing applications. You can use this feature to page a network support engineer,
e-mail a Network Operations Center, or use Cisco Smart Call Home services to automatically generate
a case with the Technical Assistance Center.
This section includes the following topics:
• Call Home Overview, page 1-1
• Destination Profiles, page 1-2
• Call Home Alert Groups, page 1-2
• Call Home Message Levels, page 1-5
• Obtaining Smart Call Home, page 1-5
Call Home Overview
You can use Call Home to notify an external entity when an important event occurs on your device. Call
Home delivers alerts to multiple recipients that you configure in destination profiles (see “Destination
Profiles” section on page 1-2).
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