Administration
Support Information
Cisco Small Business WAP121 and WAP321 Wireless-N Access Point with PoE 56
3
STEP 1 Select Use TFTP to download the capture file.
STEP 2 Enter the TFTP Server Filename to download if different from the default. By
default, the captured packets are stored in the folder file /tmp/apcapture.pcap on
the WAP device.
STEP 3 Specify a TFTP Server IPv4 Address in the field provided.
STEP 4 Click Download.
To download a packet capture file using HTTP:
STEP 1 Clear Use TFTP to download the captured file.
STEP 2 Click Download. A confirmation window appears.
STEP 3 Click OK. A dialog box displays that enables you to choose a network location to
save the file.
Support Information
The Support Information page enables you to download a text file that contains
detailed configuration information about the AP. The file includes software and
hardware version information, MAC and IP addresses, the administrative and
operational status of features, user-configured settings, traffic statistics, and more.
You can provide the text file to technical support personnel to assist them in
troubleshooting problems.
To show the Support Information page, select Administration > Support
Information in the navigation pane.
Click Download to generate the file based on current system settings. After a
short pause, a window appears to enable you to save the file to your computer.
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General
Weight and Dimensions
