9-8 Troubleshooting
Common Cassette Status Messages
The following table lists the common cassette-related status
messages.
Status Message Tables
Table 9-6. Cassette Status Messages
Message Explanation
Barcode error The supply cassette’s barcode cannot be read.
Calibrating The imager is performing a calibration.
When performing a film calibration (when a DirectVista
grayscale film cassette is first inserted, or initiated manually
through the Main Menu), the “calibrating” message toggles
with supply information.
Checking cassette The imager is reading the supply cassette’s barcode, or waiting
to read the barcode (for example, if the top cover is open, bar
code will not be read).
Media contaminated Imager believes the loaded cassette should have exhausted its
media supply.
Media jam A jam has occurred with media from the indicated cassette.
Media size, type,
and count
Indicates the type, size, and sheet count of the media cassette
inserted in the corresponding supply slot. For example,
14x17 DV Blue 53, indicating the cassette currently has 53
sheets of 14 x 17-in. DirectVista blue film.
No cassette No cassette is loaded in the supply slot.
Printing The imager is printing from the indicated cassette.
Unsupported media The media in a loaded supply cassette is not supported by the
imager (for example, ChromaVista color film is loaded but that
media option was not purchased with the imager).
Imager software is out of date.
Cleaning The imager is cleaning the picking system.
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