9-12 Troubleshooting
Clearing a Jam from a Cassette
1. Gently pull out the supply cassette indicated on the Status
screen.
2. Check to see if the sheet is sticking out from the cassette or the
supply slot.
•
If the sheet is sticking out from the cassette or the supply slot,
pull it out gently; then go to step 8.
•
If the sheet
IS NOT
sticking out from the cassette or the supply
slot,
go to the next step.
3. Open the top cover (which has already been partially opened by
the imager).
4. Remove the receive trays, as shown in the following figure.
WARNING With the top cover open, touch only those internal components that
are colored green (except for the pick tires, refer to the figure on page xx).
Remove rings, ties, jewelry, and other items, and tie back hair, so that they do
not fall into or get caught in the imager.
8
To clear a jam
indicated by
“Clear jam
from cassette
X
14"
x
1
7"
A
S
iz
e
8"
x
10"
Receive trays
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