User's Manual
381
Questions Reasons
Alarm signal cannot be
disarmed.
●
Alarm setup is not correct.
●
Alarm output has been open manually.
●
Input device error or connection is not correct.
●
Some program versions might have this problem. Upgrade
your system.
Alarm function is null.
●
Alarm setup is not correct.
●
Alarm cable connection is not correct.
●
Alarm input signal is not correct.
●
There are two loops connect to one alarm device.
Record storage period is not
enough.
●
Camera quality is too low. Lens is dirty. Camera is installed
against the light. Camera aperture setup is not correct.
●
HDD capacity is not enough.
●
HDD is damaged.
Cannot playback the
downloaded file.
●
There is no media player.
●
No DXB8.1 or higher graphic acceleration software.
●
There is no DivX503Bundle.exe control when you play the
file transformed to AVI via media player.
●
No DivX503Bundle.exe or ffdshow-2004 1012 .exe in
Windows XP OS.
Forgot local menu operation
password or network
password
Contact your local service engineer or our sales person for
help. We can guide you to solve this problem.
There is no video. The screen is
in black.
●
IPC IP address is not right.
●
IPC port number is not right.
●
IPC account (username/password) is not right.
●
IPC is offline.
The displayed video is not full
in the monitor.
Check current resolution setup. If the current setup is
1920*1080, then you need to set the monitor resolution as
1920*1080.
There is no HDMI output.
●
Displayer is not in HDMI mode.
●
HDMI cable connection is not right.
The video is not fluent when I
view in multiple-channel mode
from the client-end.
●
The network bandwidth is not sufficient. The multiple-
channel monitor operation needs at least 100M or higher.
●
Your PC resources are not sufficient. For 16-ch remote
monitor operation, the PC shall have the following
environment: Quad Core, 2G or higher memory,
independent displayer, display card memory 256M or
higher.
To Next Page
Loading...
Need help?
General
