There are two identification tags on your appliance:
• The VxRail appliance serial number — You can find this in VxRail Manager, or printed on the information tag.
• The Service Tag — You can find this printed on the physical appliance.
Looking up your appliance serial number in VxRail Manager
1 In VxRail Manager, on the left navigation bar, click Health.
2 To display appliance information, click Physical.
3 Observe the VxRail Appliance serial number, listed under the appliance ID as the PSNT.
Locating your physical Dell EMC VxRail™ Service Tag number
Your hardware is also identified by a unique Service Tag number. The Service Tag is found on the front of the appliance by pulling out the
information tag.
Alternatively, the information may be on a sticker on the chassis of the appliance. This information is used by Dell EMC to route support
calls to the appropriate personnel.
Figure 10. Dell EMC VxRail™ Service Tag
NOTE
: Use the 8-digit Service Tag, only if instructed by Technical Support.
20 Overview