Contents 9
14 Reinstalling Software . . . . . . . . . . . . . . 165
Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . 165
What Is a Driver?
. . . . . . . . . . . . . . . . . . 165
Identifying Drivers
. . . . . . . . . . . . . . . . . 165
Reinstalling Drivers and Utilities . . . . . . . . . . 166
Troubleshooting Software and Hardware Problems in
he Microsoft
®
Windows
®
XP and Microsoft Windows
Vista™ Operating Systems . . . . . . . . . . . . . . . 169
Restoring Your Operating System
. . . . . . . . . . . . 170
Using Microsoft
®
Windows
®
System Restore . . . 170
Using Microsoft
Windows
System Restore . . . . 172
Using Dell™ PC Restore and Dell Factory Image
Restore . . . . . . . . . . . . . . . . . . . . . . . 174
Using the Operating System Media
. . . . . . . . 176
15 Adding and Replacing Parts . . . . . . . . . 179
Before You Begin . . . . . . . . . . . . . . . . . . . . 179
Recommended Tools
. . . . . . . . . . . . . . . . 179
Turning Off Your Computer
. . . . . . . . . . . . . 179
Before Working Inside Your Computer . . . . . . . 180
Optical Drive
. . . . . . . . . . . . . . . . . . . . . . 182
Hard Drive
. . . . . . . . . . . . . . . . . . . . . . . . 183
Removing the Hard Drive
. . . . . . . . . . . . . 183
Replacing the Hard Drive
. . . . . . . . . . . . . 185
Memory
. . . . . . . . . . . . . . . . . . . . . . . . . 185
Removing the Memory Module(s)
. . . . . . . . . 185
Replacing the Memory Module(s)
. . . . . . . . . 187
book.book Page 9 Tuesday, August 28, 2007 10:20 AM