ASDA-B2  Chapter 9 Troubleshooting 
Revision September 2013     9-9 
: Encoder data error 
Potential Cause  Checking Method  Corrective Actions 
An encoder data error 
occurs for three times. 
1. Check if the servo motor is properly 
grounded. 
2. Check if the encoder signal cables are 
placed in separate conduits from the 
cables connected to R, S, T and U, V, 
W terminals to prevent the 
interference. 
3. Check if the shielded cables are used 
when performing encoder wiring. 
1. Please connect the grounding 
(green color) of U, V, W 
terminal to the heat sink of the 
servo drive. 
2. Ensure that the encoder 
signal cables are placed in 
separate conduits from the 
cables connected to R, S, T 
and U, V, W terminals to 
prevent the interference. 
3. Please use shielded cables 
for Encoder wiring. 
4. If the error does not clear 
after all the above actions are 
done, please contact your 
distributor for assistance or 
contact with Delta. 
:Motor internal error 
Potential Cause  Checking Method  Corrective Actions 
The setting value of the 
encoder is in error. 
1. Check if the servo motor is properly 
grounded. 
2. Check if the encoder signal cables are 
placed in separate conduits from the 
cables connected to R, S, T and U, V, 
W terminals to prevent the 
interference. 
3. Check if the shielded cables are used 
when performing encoder wiring. 
1. Please connect the grounding 
(green color) of U, V, W 
terminal to the heat sink of 
the servo drive. 
2. Ensure that the encoder 
signal cables are placed in 
separate conduits from the 
cables connected to R, S, T 
and U, V, W terminals to 
prevent the interference. 
3. Please use shielded cables 
for Encoder wiring. 
4. If the error does not clear 
after all the above actions are 
done, please contact your 
distributor for assistance or 
contact with Delta. 
:Motor internal error 
Potential Cause  Checking Method  Corrective Actions 
The encoder U, V, W 
signals are in error. 
1. Check if the servo motor is properly 
grounded. 
2. Check if the encoder signal cables are 
placed in separate conduits from the 
cables connected to R, S, T and U, V, 
W terminals to prevent the 
interference. 
3. Check if the shielded cables are used 
1. Please connect the grounding 
(green color) of U, V, W 
terminal to the heat sink of 
the servo drive. 
2. Ensure that the encoder 
signal cables are placed in 
separate conduits from the 
cables connected to R, S, T 
and U, V, W terminals to 
VARITEL INGENIERIA ELECTRONICA S.A.
info@varitel.com - www.varitel.com - Tel. (54) 11-4243-1171 / Fax: (54) 11-4292-7545
Manuel Baliña 456, Lomas de Zamora (B1832CCJ) Buenos Aires, Argentina.