DTG Digital DTG M2 - Page 155

27
DTG M Series Maintenance Manual Troubleshooting
TABLE 6-9 SYMPTOMS, CHECK ITEMS AND ACTIONS FOR PRINTING PROBLEMS
No.
Symptom
Check Item
Action
Reference
6
Machine outputs all
solid colour printing.
1. Turn machine OFF.
Disconnect mains
power, wait 5
minutes.
Turn it ON again and
check if symptom is
repeated.
If the symptom is
repeated: Contact your
authorized DTG
Distributor or Technician
for further assistance
3.5.2
"Switching the
Printer OFF."
p.31
3.5.1
"Switching the
Printer ON"
p.29
7
8
9
10
Blocky printing
quality.
Blocky image
printing.
CR line seems
dotted.
Missing lines in
printed output. (no
missing or ink
crooking in step
patterns in location
1G-7G in “Test
Print”)
1. Is working
environment
appropriate?
Use machine under
specified environment.
3.3.1
"Installation
Environment
Requirements"
p.25
2. Have you started
printing immediately
after initial charge?
Printing just after initial
charge may cause
following symptoms.
Printed line blurs
Missing lines in print
In such cases, perform
cleaning two or three
times and check
printout again. If
symptoms remain even
after cleaning, leave
machine unused for 1
hour or more. The
perform cleaning again
and check printout.
3.5.5
"Performing a
Head Clean
from the
Operation
Panel" p.41
3. Check cleaning wiper
condition
Clean the cleaning wiper
in accordance with
Section 5.4.3 "Cleaning
the Wiper and Head
Cap" p.93. After cleaning
the cleaning wiper,
perform cleaning twice
consecutively.
If cleaning wiper is sticky
with ink, replace it with a
new one
5.4.3
"Cleaning the
Wiper and
Head Cap"
p.93.