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Troubles hooTing
12.4 Dealing with Unsatisfactory Printing
SYMPTOMS POSSIBLE CAUSES STEPS TO MAKE
Vertical white lines can be seen
on the printed page.
The LED head is dirty. Wipe the LED head with a soft,
lint-free cloth.
The toner is low. Open the top cover and tap the
cartridge a few times to evenly
distribute any remaining toner.
If symptoms persist, replace the
toner cartridge.
Foreign materials may be present
in the image drum.
Replace the image drum
cartridge.
Light-shielding film of the image
drum cartridge is dirty.
Wipe the film with a soft, lint-free
cloth.
Printed images are fading
vertically.
The LED head is dirty. Wipe the LED head with a soft,
lint-free cloth.
The toner is low. Open the top cover and tap the
cartridge a few times to evenly
distribute any remaining toner.
If symptoms persist, replace the
toner cartridge.
The paper is not suitable for the
printer unit.
Use recommended paper.
Printing is light. The toner cartridge is not
properly seated.
Reinstall the toner cartridge.
The toner is low. Open the top cover and tap the
cartridge a few times to evenly
distribute any remaining toner.
If symptoms persist, replace the
toner cartridge.
The paper is moist. Use paper stored in proper
temperature and humidity
conditions.
The paper is not suitable for the
printer unit.
Use recommended paper.
Thickness and type of paper are
inappropriate.
Set the correct value of media
type in the Advanced Options
- Media Type menu or set one
value thicker for media type.
Recycled paper is being used. Set one value thicker for media
type in the Advanced Options -
Media Type menu.
Partially faded images. White
spots and lines appear in solid
printing.
Paper is moist or dry. Use paper stored in proper
temperature and humidity
conditions.
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