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support@edgeovens.com Technical Support: +1 (724) 628 3050
PREFACE
• Completed commissioning documentation, provided with the oven, MUST be submitted to MF&B
Restaurant Systems, Inc (T/A EDGE ovens), on completion of commissioning and prior to oven entering
service.
• The gas, electric services and extraction system must be connected to the oven and installed by licensed
contractors in accordance with the OVEN VENTILATION and FINAL CONNECTIONS sections of the
Installation and Operation Manual.
• Should any such defect be discovered, Buyer is responsible to notify MF&B Restaurant Systems, Inc (T/A
EDGE ovens). Upon notication, MF&B will arrange for necessary repairs to be made by an authorized
service agent.
• Failure to contact MF&B prior to contacting a repair company for warranty work voids any and all
warranties.
WHAT IS NOT COVERED (EXCLUSIONS)
• Freight damage
• Overtime charges.
• Failures as the result of improper or erratic supply voltages, gas pressure, contaminated gas or improper
utility connections.
• Adjustments of or calibration of air ow, gas valve, temperature and fasteners.
• Any part that becomes defective as a result of moisture and/or other contaminants
• Filters
• Fuses and Breakers
• Capacitors
• Gas Hoses / Power Cords
• Conveyor belt assembly
• Powder Coated surfaces
• Normal maintenance or adjustments
• This warranty shall not apply if the equipment or any part is damaged as a result of accident, casualty,
alteration, infestation, misuse, abuse, improper cleaning, improper installation, improper operation,
unauthorized repair or alteration, natural or man-made disasters or otherwise acts of God.
Warranty claims will be voided and/or deemed chargeable under the following conditions:-
• All overtime charges are chargeable by MF&B.
• Required service area around ovens is less than 6" in all directions.
• Inhibited oven manoeuvrability. If the oven has not been commissioned with a quick connect gas hose,
casters or the oven is impeded by any obstacles (hood, surrounding appliances, kitchen supplies etc)
preventing 360° access to the oven and its controls.
• Over temperature of oven control cabinet as a result of poor ventilation, failure to clean or replace cooling
fan lter or obstruction of control cabinet cooling fan.
• Denial of services.
• If service work is performed and is determined to not be covered under the factory warranty MF&B will
invoice the oven owner directly. If the invoice is not paid within 30 days this will void the factory warranty.
WARRANTY CLAIM PROCEDURE
See following page for detailed warranty claim procedure.