To Next Page

To Previous Page

Document ID: OMM-00131 Rev. E

1.0 Introduction

This Field Service Installation Guide describes the EFI Pro 16h Wide Format Printer installation procedure. It contains site

preparation requirements, unpacking procedures, and setup requirements.

1.1 About This Guide

This guide assists trained Field Service Engineers (FSEs) in installing the Pro 16h Wide Format Printer.

The printer requires a methodical installation, therefore, this guide focuses on fundamental skills and concepts vital to successful printer

installation. It does not cover advanced operation concepts, file ripping or printer operational modes.

1.2 Objectives

This guide has several objectives:

• Preparing site - FSEs are instructed on the best practices each site must adhere to when supporting an installation.

• Unpacking printer - Procedures are included to assist FSEs in properly uncrating and unpacking a printer.

• Teaching safe printer operation - Users are taught basic safety principles to protect themselves from injury and to protect

printers from damage due to improper use.

• Printing an ACTARG File - Users learn basic printing practices, including loading media, importing files, and setting print options.

• Performing daily maintenance - Users learn basic maintenance tasks, including ink loading and care, jet pack cleaning and

maintenance, and general printer maintenance and care.

• Learning printer control software - Users are taught printer software fundamentals and how to complete actions using the soft-

ware, or Graphical User Interface (GUI).

1.3 Customer Resources

EFI Inkjet Solutions provides additional resources to help personnel operate and maintain printer properly.

• Customer Support Web Site - http://inkjet.support.efi.com/index.php - Contains Operations and Maintenance Guides, techni-

cal supplements, advisory bulletins, and resources such as software updates and drivers.

• Printer Safety Guide - http://inkjet.support.efi.com/doc.php?doc=683

- The Printer Safety Guide contains information critical

to safe printer operation for all customers.

• Training - http://inkjet.support.efi.com/training/index.php

- Operator training is an essential part of printer installation and

operation. EFI Inkjet Solutions provides an educational support system assisting new and experienced operators to develop and

maintain skills.

EFI Pro 16h User Manual

Questions and Answers: